Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83850 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 2, 2021 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jacob was a great technician

Report a concern   September 2, 2021 — Rated 10 out of 10 by Demetrius Beasley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This company is hands down the best in the area!! (In my opinion)They called to ensure they could arrive ahead of my preset time slot, this was great for me!!!
The technician (Bert) was professional, courteous and he did an amazing job on my carpets!!!!!!

The pricing excellent!!!👍🏽

Thank you 😊 for excellent customer service!

Share under name Dee please!!!

Report a concern   September 2, 2021 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process works!

Report a concern   September 2, 2021 — Rated 10 out of 10 by Amy Jantz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The individual that came out to clean our carpets was very thorough, and knowledgeable. Took all the right steps to remove the pet stain and odor. Did such a fantastic job, I would recommend Zerorez, and especially that technician to anyone!

Report a concern   September 2, 2021 — Rated 10 out of 10 by Kristina Marchant Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing service. I was able to get an appointment that worked best for my schedule. My carpets look brand new again

Report a concern   September 2, 2021 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Armando, my serviceman was kind, polite and do a good job

Report a concern   September 2, 2021 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly customer service!

Report a concern   September 2, 2021 — Rated 10 out of 10 by Leann Walters Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The work was excellent and the staff was friendly and efficient

Report a concern   September 2, 2021 — Rated 10 out of 10 by Kenesha King Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that my carpet did not take a long time to dry. That was a big plus.

The carpet looked almost like new, considering no it’s a 14 year old carpet with a lot of traffic.

Report a concern   September 2, 2021 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional employees. Your carpets look amazing when they are done. I would not use any other company.

Report a concern   September 2, 2021 — Rated 0 out of 10 by A.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpets smell like feet after they were cleaned

Report a concern   September 2, 2021 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy was very friendly and professional. Our home air seems cleaner and allergic reactions are already reduced. Really glad we were able to do this.

Report a concern   September 2, 2021 — Rated 10 out of 10 by V.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The time it took, the results and professionalism of the Tech.

Report a concern   September 2, 2021 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jason performed the carpet and tile cleaning Exceptionally Welll!!!!....I will be requesting him to clean my couch

Report a concern   September 2, 2021 — Rated 5 out of 10 by E.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

after agreeing to the $75 cost of the added pet solution to remove the cat urine smell on a spot of carpet, the tech upsold and convinced my wife that he needed a second gallon on the same spot at an additional $75. After treatment, the carpet still smells of urine. I do not appreciate the added cost for no net effect.

Report a concern   September 2, 2021 — Rated 10 out of 10 by Tilmon Vice Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service rep on time, extremely efficient and did a great job ckk look waning my carpets.

Report a concern   September 2, 2021 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean! Friendly associate

Report a concern   September 2, 2021 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet stays clean for a longer period of time and looks good..

Report a concern   September 1, 2021 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets look so fresh afterward. They dry quickly. The technicians are polite, prompt and fast.

Report a concern   September 1, 2021 — Rated 10 out of 10 by Rick Arnold Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph did a great job on all 3 of our AC units while informing and educating my wife about the process that he was working through. Great Job Joseph! We would definitely recommend Zerorez again to all of our friends and family.

Report a concern   September 1, 2021 — Rated 10 out of 10 by Melody Nail Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very courteous and did a great job. He didn’t cut corners. Our carpets look new.

Report a concern   September 1, 2021 — Rated 10 out of 10 by Carolyn Price Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks like new after the cleaning!

Report a concern   September 1, 2021 — Rated 10 out of 10 by Steven & Kim Dunkin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, on time fair pricing easy in easy out.

Thanks carpet looks great!!!!!!!!

Report a concern   September 1, 2021 — Rated 0 out of 10 by V.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Cleaning did nothing

Report a concern   September 1, 2021 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule appointment. Carpet looked new after cleaning. No lingering odors from products used.

Report a concern   August 31, 2021 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It’s very good

Report a concern   August 31, 2021 — Rated 10 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The rugs were just picked up
On Monday. I can’t write a review until they are cleaned and returned.

Report a concern   August 31, 2021 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets and furniture look great! Very happy with the the service Jacob provided! I will definitely call Zerorez the next time and refer your company to others.

Report a concern   August 31, 2021 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt on-time visit; credible, friendly, and professional service tech, effective cleaning; very good value

Report a concern   August 31, 2021 — Rated 10 out of 10 by S.L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We received a window of two hours during which our technician would arrive. I was texted 30 minutes before to say he was on his way. When he arrived, he explained in great detail what he was going to do, did 3 test areas to diagnose what needed to be done, then when we approved it, went ahead with stripping our manufactured hardwoods. We were nervous about whether there would be any shine on the wood, but we compared the finished floor with an original board sample and it was identical! Thank you Zerorez for my clean floors!


Privacy Policy