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based on 83496 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
He did a Great job cleaning the carpets. They look good and smell better.
Great service
The Service Tech, Randy did a great job and was thorough. The carpet in my mom's house is 18 years old and it's white carpet. I wasn't expecting miracles, but he was able to get her carpets throughout whole house, a couple of shades lighter without leaving the carpet soaking wet. My mom can holdoff 2 to 3 more years before having to replace the carpets! Will definitely refer Zerores to friends and family.
Quick, efficient, friendly
Very professional, great service, love the outcome of my carpet!!
No residue and customer service
The technician was extremely friendly, knowledgeable and interested in helping achieve my expectations. My heavily pet soiled carpet looks like new!
Darwin was my technician on this day and he did an amazing job! I’m not sure what he did different but the stains in my master bedroom have not come back so far.
One of the past technicians talked me into applying a special stain treatment. It looked OK when he finished but after the carpet dried, the stain had only spread - gotten bigger! Even with other technicians in the past, the stains have always returned after the carpet has dried but not with Darwin! He told me he was the best and so far he has proved that to be true! I will be requesting Darwin for future services.
Name removed
James did an excellent job and was very detailed in his cleaning. I would request him again.
The carpet cleaning is pet friendly and it dries quickly!!
The service rep took time to analyze our carpets and offered the best actions to clean our carpets including several problem areas. He did a great job and displayed a great attitude and work ethic. I felt very satisfied when he completed his work.
Nothing left after you leave but soft clean carpet.
Very good results done fast; Mario is an outstanding employee!
Had a bad experience with the initial cleaning. Paul came out to redo the work and wow, what a difference.
Bobby did a great job of getting my carpet back to looking new again after my Great Dane had gastrointestinal problems. I would highly recommend them as he was very courteous, professional, and on time as well.
James did a really good job. He was not in rush and took his time to make sure the dirt and everything has been removed. For some spots with dog urine he gave extra time.
That's what I liked about him.
Overall it was a great experience!
He did his job well and good and fast.
Clean and easy
I have used Zerorez for quite a few years and I have always been pleased with the service the Techs provide. My carpets always look great after a Zerorez treatment!
The tech (I believe his name was Keon) was very friendly and honest about my carpet cleaning. He worked quickly and did a great job. He was on time (actually early) to the appointment and everything worked out great. Our carpet is slightly older than normal is now much cleaner.
James was very professional. He did a great job! The carpet looks great. Last year we used another well-known carpet cleaning company. We had to call them back several times. So glad I went back to Zerorez. Very thorough job.
I've used these people 3 times in my house and office and the process works terrific and much better than regularsteam cleaning. The men who have come have been very professional.
The technician was professional and did a great job! I had some really bad stains and his recommendations for treating them made all the difference. I will definitely use Zerorez again and recommend them to all my friends and family.
Great job as usual. Have used you guys many times. Thank you.
Dian Price
I like the courteous and professional attitude of the technicians! My rugs are always dry in several hours and they are so fresh and clean. The process they use is exceptional.
Fantastic job!
My technician was really nice and knowledgeable!
Super easy to book an appointment and my service tech was very timely and efficient!
Tech was very nice and carpets looked great afterwards.
Great service