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based on 83470 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was super nice & polite. It's either the product or the equipment that ledt our tile floor grimey, chalky and visually unclean. Your 2nd technician cleaned it well but we lived with the icky floors for 5 days. We also originally had our living room rug cleaned. Waitedto put it back after the 2nd re-do cleaning and noticed it smells like amonia now. Even though he treated it before cleaning.
I appreciated the response when I asked the gentleman doing the cleaning, he was polite, took time to explain what & why he was doing. He explained everything he would be doing. He arrived on time and got right to work.
I will have your company again and again as I am very pleased with how the carpeting looks. Very clean, nicely done, good service.
Thank you verry much.
On time, excellent work. Ricardo was a great customer service person.
Cesar was very professional and explained what he would do. He did the cleaning very quickly
Paul was very professional, courteous and efficient.
Curious worker and he cleaned a spot good.
Very professional and my fillthy carpets look great
Pet friendly no harsh chemicals
Good service
The quality and the service
The tech was great. He explained all services and the job was good
You have clean carpets with no soap residue. Staff is always informative and pleasant.
Diamond was on time, kind, and hardworking. He did an amazing job on our carpets. We use Zerorez every year. They do not disappoint!
Mario C was my technician and he was fantastic. He was polite, professional and explained the procedures. On top of that he was on time. You are lucky to have Mario as an ambassador for Zerorez as he is an asset to the company.
Thank you Mario!
Charge less for cleaning tile. Compared to the carpet cleaning, it seemed to be the same amount of work but 2-3 times the cost.
Great Service
The experience was amazing, my technician was very knowledgeable and helpful. Thanks Zerorez !
Professional operation, carpet looks great afterwards, seevice technican was professional and thoughtful
JESSIE WAS MY TECHNICIAN AND HE WAS INCREDIBILE!! MY CARPETS HAVE NEVER LOOKED BETTER! HOPE TO BE ABLE TO REQUEST HIM FOR ALL MY CLEANINGS IN THE FUTURE!!
I just can’t believe the price of pet deodorizer more than quadrupled the price!
I liked the non-toxic products Zerorez uses, and Jesse did an excellent job in explaining the cleaning process. Jesse was very professional and answered all my questions. The house smelled great after the carpets were cleaned. Thank you, Jesse!
Paul Fetui did a very good job.
Price, service and quality of the product.
The most important point for us was the non-toxic cleaning. We also loved the customer service over the phone and the information that Buddy provided while he was here cleaning our carpets.
The product and process is very effective.
Also really like how courteous and professional your technician was. This was second time he was at our home and he was great!
Most of all, the dedication of your employee to get the carpet clean.Thanks
I like that there are no chemicals in the cleaning. I appreciate that you redid service to remove spots and clean areas that had been missed the first time
Everything went very smoothly. Jeremy was wonderful and very helpful in explaining the process
Hard working to ensure the entire treated area is thoroughly cleaned and odor free.
I love the process. My carpet always looks like new. My tech this time was Derrick. He was wonderful. Efficient, careful , and detail oriented should
be his motto. Very personable and professional; a credit to your company.
Thank you for hiring good people.