What our clients think of us!

Technicians were very professional and did a very good job.

prompt, good job, done as described

No residue as promised; Mike was exceptional -- helper not so much; helper chipped paint by more than one return.

Sofa was cleaned with such force a bit threadbare on arms post cleaning, but overall, excellent work.

Your agent Is a Champion! Thorough, congenial,& a great representative of your company! Did the best job ever done on our
Carpets! He is the bestt we have ever experienced which makes your company shine brighter than all the others!

Quality cleaning -- no residue left on the carpet. I'm pleased.

Your service was Great. Thanks for coming out this far.
Ken

Zee did an awsome job. He was very informative about the product and your services. Two Thumbs Up!

Once the tech arrived the job was finished in no time, which was great.

The men were extremely polite and knew the product very well!

very professional

I think you done a great job on my carpet and rug. I was very pleased with the men who came to my home and the job they did for me. I am very happy with your service and will use you again. Thank you for a quality service.

you were on time, your estimate of how long it would take was very accurate and my old carpets looks fresh and clean again without a lot of fragrance.

The customer service was excellent, the arrangement of the appointment and call before coming was a highlight.

You get the carpets clean.

Clean, fresh smelling service. No detergents or harsh chemicals.

The carpet is clean. What I did not like was that I was to get three rooms cleaned, but the stairs could not count as one room.

The commercials make it sound like Zerrez can do miracles on your carpet, but as the saying goes "sounds too good to be true". I got charged way more than advertised because I did have soiled carpet and it looked really nice right after the technicians were done, but as it started drying up the stains began to reappear and my carpet felt "crunchy" just like with any other carpet cleaning. The technicians did warn me that that could happen. They were very honest, no complaints there but your advertising sure is misleading.

Your customer service was great. The guys were very professional and got in and got out. Thanks guys.

Your service techs are very polite and professional. The carpets looked amazing after they were done and the smell of dog urine was almost completely gone. Still having a slight issue with one of the rooms and the closet was missed.

Chris and Jason were very professional, polite and helpful. They did a great job and they were fast and efficient. My furniture and carpet both look great and i will call you again. Thanks.

First of all, I went online to make an appt. I wrote a detailed message about what I needed done, left my name, phone number, and e-mail address...I never heard anything. I called last week on Sept 5 and was given an appt for Fri, Sept 7 between 1:30 and 4. By 4:00, I heard nothing, so I called the office and was told by the girl I spoke to that she would check with the dispatcher and would call me back...never heard anything. I called about 20 minutes later and was told the technicians would be out, they were just late. They arrived about 5:15. I had wanted my hardwood floors cleaned...they did not have the necessary equipment that day, but I was quoted a price of $400 for 64 square feet to be cleaned!!! One of your competitors will do the same job for $100! My entire townhouse is 1,468 square feet...I paid $658.56 for my kitchen floor, 2 area rugs, 15 carpeted stairs, a loft area, and 2 bedrooms. Included in that was $60 for each of the bedrooms to be treated because of my pet soiling in those areas. I was also charged $150 to clean my sofa AFTER I had told the technician not to provide that service at that time due to the cost. I went with Zerorez because of the glowing ads I heard on a local morning radio station...I will NOT use Zerorez ever again.

Too fast, i had alot of carpet to be cleaned and it was done in less than a hr. More time for the quality assurance aspect would have been the thing to do. couldnt tell much by the carpet except the piles were raised back up in traffic areas. I have been in construction for 25 yrs, cleaned alot of carpets in my time. It was a quickie job for sure. Not sure if i would use you again. The staff although was very friendly. Carpet is only 2 yrs old, my concern is it wasnt cleaned properly, i will most likely have someone else do the cleaning in the nxt couple weeks, and more expense on my part.

Technician was very professional and on time. I recently moved in to my boyfriends house and let's just say his ex wife was not as particular as me. The carpet had 6 years worth of stains and wear and now they look like new. The house has a whole new look thanks to the new clean carpet. I'm not embarrassed to have people over anymore.

Bait and switch. Your ads are all about pet stains but they don't mention there is an addional 60 per room to deal with them. It's not good business to advertise a low price for services and then charge three times the quoted price to do the job right. I was very disappointed and refused the service all together. I will tell everytone that I know about the shady business practices thaat are employed, including the folks at KRLD.

Nice helpful staff, did a pretty good job on the carpets.

Have carpets dry faster....mine were damp for 24 hours.

How clean the carpet looks and that there are no funny smells after the service is done.

tech was friendly, product is not toxic and amount of moisture left over is minimal

I appreciate the service and the Technicians but I felt it was a little pricey....I spent $180.

My carpet looks like new! The technician worked hard and did a great job. I will definitely use Zerorez again and have already told family and friends.