What our clients think of us!

Earnest came to our house was very professional. We would definitely recommend again.

Do the job right the first time

Your pricing was far far higher than anything we have ever experienced with any carpet company in the 20+ years we have lived in our home.

hidden charges/deceptive promotion, showing up after promised range, not very friendly

The service person was very friendly and knowledgeable. His name was Jarad I think. He did a great job explaining everything to me and did a good job on my carpet.

cleaned carpet well

Carpets are very clean

Customer service, knowledgeable technician that cared about doing a good job.

I like that your service does not use any harsh chemicals to clean the carpets, so it is safer for my children. I also appreciate that the price quoted to me over the phone was the same price I was charged. The service technician was quick, did a thorough job, and didn't try to "up sell" us.

If this was my first experience wit Zerorez, I would not recommend you to anyone. The carpet was left wet (it took over 24 hours to dry) and the technician didn't put blocks under the wooden furniture legs to keep them off the wet carpet. I just hope the carpet is not going to be stained from the color on the wood. Very disappointed in this trip where I was raving about the service from my first experience.

I like the way the carpet is raked when it is cleaned. It looks wonderful.
The service is the best we have ever had. Joseph Hernandez had the best customer service.
Please keep your employees!! Great service and good quality.
Thank you

no pressure. and the new machine that brings up dirt before carpet is cleaned.

clean product, professional service person, knowledgeable service person, transparent discussion about pricing, great results

I love the way Chris, our technition,explained everything so thoroughly and did such a great job on our carpet.

The results were impressive! I was just looking for the carpets to be cleaned, but they were transformed! It took 5-10 years off the look of our carpet.

No chemicals and the carpet looks great!

Very nice people. Very safe product. I will recommend to everyone I know. Keep up the great work!!!!!!!

The actual price doubled what I was quoted over the phone. I felt bait and switched.

The fact that the cleaners used are safe for the environment, people, and pets was the biggest reason we used zerorez. We are very happy with the results.

Chemical free

A little early to know about the product itself and how it performs over time, but the technician that came to my house was excellent and gave superior customer service.

Fast, friendly and a great job without pressure to up sell.

The carpet was clean to my satisfaction.

Your tech was very rude and disagreeable. He said he was not s supposed to move anything. Therefore he only cleaned the middle of the rooms. He also took pictures of the inside of my house without our permission. He had a very poor attitude. I feel I should receive a full refund with an explanation of the pictures.I will have to get my carpet cleaned by another company. Please have a supervisor call me.

The carpet feels like it was new after it had been clean. I really liked the person that cleaned the carpet did not try to sell me something extra. No pressure

Great Job

friendly and helpful employees, wanting to please me the customer.

Very clean feel to the carpet and it looks great!! The technician was very knowledgeable and delightful to have in our home

Much more expensive than expected. I hear commercials about specials on the radio, which is why I chose you. It wound up being almost $200 dollars more than the special advertised & took less than 30 minutes. $10 per minute is quite steep.

We had stains reappear less than 24 hrs after the technicians leaving our house.