What our clients think of us!

Time frame of when you say you'll be there. And you charge a Trip Charge?

Efficient and very effective cleaning of my carpets.

The company is very professional and the job done by the tech was outstanding.

I like that they are green. I am concerned about the environment and we also have cats.

The dirt and stains came out of my carpet, even pet stains. The service rep was very polite and seemed conscientious about his work.

Very thorough and carpet almost like new.

Soapless product; good for the environment. Professional technicians who seem to know their business.

Very easy to schedule an appt. Called ahead and let us know he was on the way. Very helpful!

Tell people that call about the $10 so-called gas/trip charge instead of an e-mail at a later time.

The best cleaning I have ever had in my house!!! I loved it!!

Did a very good job and was very prompt.

very professional

Cleans great. No harsh chemicals. No smelly residue. Thorough and friendly technicians!!

Be more straightforward on pricing. Trying to upsell carpet protectant, etc on site. Pushy and time consuming to address at time of service.

We desperately needed to have our carpet cleaned, and it looks soooo much better now. The person cleaning our carpet was quite knowledgable and really friendly. Zerorez was able to clean the uncleanable, treat our ooold pet deposits that were deep in the carpet, and now the carpet smells so MUCH better. We actually called because of a water problem. That was also well taken care of. Many thanks. For what it's worth, I've liked you on Facebook.

The technician was very personable and took great care to get our carpet and furniture really ckean. Great job!! I will call Zerorez again.

Joe and Cesar were very expert, very thorough, and very nice (and funny!) Both ere such pro's in tackling my carpet and tile's 4 kid ,4 pet "issues", and didn't even run screaming from the house as explained every kid and pet disaster! They removed some very old ,very difficult stains from the carpet and helped improve the look of my white 3 tile bathrooms ( who has not 1 but 3 white tile bathrooms??!!) The carpet and tile are just sparkling, and my whole house smells great! I will call them "the Dream Team " of ZeroRez !! Thanks Guys!! Name removed

Two VERY efficient technicians, (especially the lead guy) and very personable. Plus, the carpet looked great after being cleaned.

Randy and his helper were very professional and took care of our rug problems quickly. Very impressed with your service and will refer Zerorez to all my friends.
Name removed

Great cleaning and pet stain/odor eliminator system. Dries quickly. No chemicals.
Always dependable. Great staff and techs.

People were on time, very professional and did excellent work. I will call zerorez the next time I want carpet cleaned. Thank you very much.

My nephew never ceases to amaze me. He always goes over and beyond of what I ask him to do. You guys have a special employee. And your products are amazing as well. Extremely pleased with ZeroRez and my good ol nephew. Thanks guys God Bless

Your carpet cleaners are very knowledgeable and
Thorough.

Carpets look great, service tech was very excellent!

It works and it is clean. The freshness in our home is always amazing. I will never use another company other than yours.

Daniel and his helper were confident, knowledgable, and efficient.

I like the way Zerorez cleans my carpets, however, the Dallas office could use some help in being more customer service oriented. I also can't believe that you would have your staff lying to me-not once, but two times on Tuesday. Why did they lie and who was telling them to lie to me? I consider that just so unprofessional and that says a lot about the way the company is being operated.

Jake was very professional when he came to my home and made me feel like he cared about me as a customer and wanted to be sure that I was satisfied with the service.

If you want to know more about the situation that happened with the company on Tuesday-please contact me.

Thanks!!

Zerorez cleaned an oriental rug for us approximately 1 year ago or less and the fringe is deteriorating. The rug was very expensive. When you cleaned the carpets at 4585 Courtyard Trail, Plano 75024, on August 1st, you said that the technician would look at the rug which is now in our home at 4604 Ainsley Dr., Plano 75024. He reaffirmed that the fringe is coming off. He also called the office to report his findings on that date. He told us that someone would contact us concerning the damage done to the rug and as of today I have not heard from Zerorez. I also called but had no response other than someone would call.
You ask how could you improve...take care of your customers. I might add that we are a repeat customer and have recommended you to others.

You guys did a great job. From the time I called Zerorez to the time the tech left everything went smoothly. Our carpets look new again. Thanks!

Service was prompt, thorough, and left no after odor. Tech was knowledgeable and polite, and answered all my questions. I have already recommended Zerorez to a friend.