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based on 83844 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The qualoty of the carpet cleaning was good and all of the odors are gone. I was a little suprised with how long it took the carpets to dry. That's the only thing I would note. I would let people know it may take 12-24 hrs for the carpets to dry. Not 2-4.
It's quick and easy, uses no chemicals and for the most part takes out all stains.
I like the difference in how my carpet FEELS now... no film or crustiness that I have experianced with other commercial carpet cleaning services. It just feels and smells clean and fresh. I am sensitive to perfumes and one of my dogs is sensitive to chemicals, but neither us has problems after our Zerorez carpet services!
Your professional staff and the quality of the carpet cleaning. Caesar provided excellent service and I will ask for him for my future service.
That there is no residue left behind, fresh smell no harsh chemicals and dries faster than other systems.
Easy to work with. Nice and professional
I like that you don't use chemicals in cleaning the carpet.
How well the carpets are cleaned and how long between cleanings
It was cleaner than I have seen since we moved in and it smelled great
Very friendly, courteous and explained what was being done.
Your work was as advertised
The entire carpet cleaning process was clean and easy with Zerorez. I had my carpet cleaned months ago and it looks as good as it did the day it was cleaned. When I had carpets cleaned by another company they were dirty again within a few weeks.
Very good cleaning results and Tech was very hard working and polite.
The two gentlemen who came to my home were very courteous and did a great job.
However, the young lady with whom I first spoke made me feel as if I were an
inconvenience! I requested a morning appt. and she just kept saying "I'll put
it in the notes" over and over. Finally, she explained that they didn't schedule
until Wed. each week. Sure enough, I received an 11a-1:30p window and had to
cancel a doctor appt. in order to be home.
Very clean and fresh. Really is NO residue.
Service people are always very pleasant and professional. My techician did an outstanding job. I would reccommend my techician Chris to my friends.
GREAT RESULTS!!!
Cleaning sans soap
Very knowledgable technician
Professional service. The idea of "zero residue" appealed to us.
Daniel was great, clearly a product of a customer centric culture.
Tech was extremely argumentative upon arrival. Very stressful. I just wanted my carpets cleaned, and there was some issue he had with the invoice...I had to call office to confirm price and details before he finally calmed down and cleaned carpets. Carpets were cleaned very well. Very happy with the service. Have not, however, received my Fullers gift certificate as promised.
Thanks!
They work! Your products cleaned 5 yrs worth if wax build up off my ceramic tile. I had 3 other companies tell me theyccould clean it but couldn't.
Carpets look brand new!
Carpets always look and feel clean after Zerorez cleans them/
Your technicians thoroughly explained the process and did a great job. Appreciate it!
No harsh detergents soaking into the carpet;no odor. Agent very kind and listened to specific requests. Special touches by agent to particular areas of need! The carpet looks really FABULOUS!!
Friendly technician who went above & beyond in my opinion........carpets look great!
The actual product and professional techs.
There is not heavy deodorizers used.