What our clients think of us!

It seemed expensive, for two large rooms, stairs, and a short walkway.

THE AUTO PRO CLEANER!! AND THE GUARANTEE!!! FANTASTIC SERVICE!!! NO HASSLE FOR RETURN VISIT. THE RETURN VISIT BY TOM MOODY WAS AWSOME. THANK YOU TOM.

Name removed

Everything is great except all the water puddles on the tile surrounding the carpet that was cleaned. I have to plan to mop the tile after my carpets are cleaned.

friendly people and it actually works

Just good work by Richard! Great results.

The products work, but most importantly your technicians like Jamal McDuffie and Suliman "Sam" Morani know how to apply them. They were punctual, respectful, knowledgeable and capable. I would highly recommend Zerorez.

After 3 attempts to remove pet stains, some are still there. I fully understand that not everything can come up, but I'm most disappointed that you advertise on KLUV that "everything can be cleaned from your carpets". I paid extra for pet stains and you didn't come through with your promise (or advertising).

JOSHUA, YOUR TECK WHO CLEANED OUR CARPETS WAS AWESOME. SO FRIENDLY AND PROFRESSIONAL. HE DID AN

EXCELLANT JOB. MY CARPETS ARE CLOSE TO 7 YEARS OLD AND THEY LOOK BRAND NEW.

WE WILL USE YOUR SERVICE AGAIN BUT WE WILL WANT JOSHUA BACK AGGAIN.

The cleaning crew are very professional and courteous. They did a wonderful job cleaning my carpets where my dogs had an accident.

Great job cleaning our carpets, and very friendly. Also, gave us pricing and information about cleaning our area rugs and furniture.

I still have not been able to get my jewelry certificate!

Quote given on phone was not what I was charged. A $10.00 fee charged that I was not told about on the phone. Very please with the gentleman who cleaned the carpet. He was very courteous and answered all our questions. A little patch of grass in yard was killed due to hose or something. Overall very pleased...carpet cleaned and looks nice! And happy on harsh chemicals used. Thank you/

I like that you use green technologies and less chemicals / detergents.

The clean carpets. Roy was great with his manner and work.

Carpet very clean and technician prompt and courteous.

Price, service and technician. Would defininately recommend Zerorez to others.

Excellent service!!

the technician is knowledgeable of his products and knows his job
i liked that the carpet did not get soaking wet

I gave feedback several weeks ago after the tech did not clean our tile grout well, and damaged appliances which are less than a year old.

A second tech came and did a very good job on cleaning the tile grout and we are very happy with that. However, he agreed that the appliances were damaged and told us that someone else would be in contact regarding the appliances and whether ZEROREZ can get the damage either cleaned up, repaired or replaced. No one has contacted us yet.

We have heard such good things about Zerorez, and really want to give a good evalation. I hope that someone will contact us regarding the damaged appliances. We moved into the house less than a year ago and had all new kitchen appliances. It's a shame that the refrigerator, dishwasher and stove have damage from the tile cleaning. The goal was to get the floors in good shape, not cause difficulties with other things.

Thanks for listening.

Misleading radio commercial. Customer service not very accommodating and changed times when a specific time was set for a reason.

carpet is clean. Fast and efficient service.

It worked great for my licensed home daycare, leaving no residue behind, just a clean and safe carpet!!

Also, Joe was very nice, as was his associate.

Blessings,
Jenn Maoga
Amazing Grace Academy
Forney, TX

Punctual

I like the idea of your products being "green" and my carpets look very good.

Quality of service, reasonable prices, friendly & professional techs, ease of scheduling appointments

We simply wanted the special we heard on WBAP radio. Your people pointed out several things they could do to get some very troublesome spots and smoothed the carpet in one room. The carpet smoothing was done well. The work done was done well except for the extended drying time (5 days until completely dry). Probably being self-serving here, but I hear all these discounts and deals tossed around on WBAP and KSKY and look at my bill for $700 and wonder what I did wrong.

After a couple of days, there was no wicking of dirt to the top of the carpet. It still looks clean. Great job! The service technician/specialist, Darwin was friendly and really seemed to enjoy his work.

The friendliness of the people.

profession techs, revolutionary cleaning

I appreciated the timeliness and effectiveness of the first representative sent out.