Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83860 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 1, 2013 — Rated 9 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good product and handled very professionally.

Report a concern   October 31, 2013 — Rated 9 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look clean

Report a concern   October 31, 2013 — Rated 9 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very nice and explained things before he started. The products seemed to do a good cleaning job.

Report a concern   October 31, 2013 — Rated 8 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Get your act togather! You said the man would be here between 11 am and 1 pm. and you would call 30 minutes before he arrived. There was no call at all, and he showed up at 10:30 am but on the correct day.

Report a concern   October 31, 2013 — Rated 10 out of 10 by michael swartz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the tech.did a great job answering all my questions. he was very up on the product .my wife was happy and impressed with the carpet when she got home from work.

Report a concern   October 31, 2013 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's all natural, green products.

Report a concern   October 31, 2013 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   October 31, 2013 — Rated 10 out of 10 by J.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service and great results.

Report a concern   October 31, 2013 — Rated 10 out of 10 by Robert Turner. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Worked beautifully as advertised. Will use again for other part of home. Zerorez certainly is lucky to have hired such a nice young man. Chris showed he was very knowledgeable about Zerorez and did and outstanding job for us.
Am very happy with everything.

Mrs. Robert Turner

Report a concern   October 31, 2013 — Rated 10 out of 10 by Joanne & William Lawson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job; professional technician

Report a concern   October 31, 2013 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and professional service!

Report a concern   October 31, 2013 — Rated 10 out of 10 by K.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

your people

Report a concern   October 31, 2013 — Rated 9 out of 10 by M.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   October 31, 2013 — Rated 1 out of 10 by M.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet has been cleaned ($300) and the A/C system cleaned ($650) and the house still smells like dog.

Report a concern   October 31, 2013 — Rated 8 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Send staff that is still in training along with a mentor or at least all of the knowledge and chemicals to get the job done.

Report a concern   October 31, 2013 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the fact that no chemicals are used in the carpet cleaning.

Report a concern   October 31, 2013 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   October 31, 2013 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Furniture is clean and fresh after treatment. Quick drying with no sticky residue.

Report a concern   October 31, 2013 — Rated 1 out of 10 by T.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpets remained wet for 2 days and the house was a wreck for 2 days. I was trying to do something nice at home for my wife, but it backfired. Additionally, technician was unsure of counter top cleaning and it did not work. Technician had great effort and worked hard, but you have to consider results....

Report a concern   October 31, 2013 — Rated 5 out of 10 by W.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was disappointed in the quote vs the actual cost. In the quote, the lady quoted it to be $99 for three rooms plus one free and $25 for the fifth room. Actually, we did not get an additional room free. It cost $99 for three rooms plus $25 each for the additional rooms.

Report a concern   October 31, 2013 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a very good job and have prompt and friendly employees.

Report a concern   October 31, 2013 — Rated 10 out of 10 by F.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

prompt,polite,explained before & after what to expect

Report a concern   October 30, 2013 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Andre was awesome. He did an outstanding professional job on our carpets and I am very satisfied with his service.

Report a concern   October 30, 2013 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets came out looking very good considering they are very old and worn. The house smells clean and I like your process of getting out the old dirt and soap. Thank you and we have already recommended you to our family. In fact my mom, in Oregon recommended you to us!! She praised your services also! Thanks again!!

Report a concern   October 30, 2013 — Rated 10 out of 10 by Sandra Holmes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employees were very nice and friendly.

Report a concern   October 30, 2013 — Rated 9 out of 10 by Joan Van Vliet Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were professional and efficient.

Report a concern   October 30, 2013 — Rated 9 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked Ron who was very professional and worked so very hard even though it was late in the day and was probably exhausted. I LIKE THE GREEN PRODUCTS and the way the rugs dried so quickly.

Report a concern   October 30, 2013 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctual and honest. No up selling. Friendly and knowledgable.

Report a concern   October 30, 2013 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, Thorough and does the job!

Report a concern   October 30, 2013 — Rated 10 out of 10 by Annette Karp Zerorez Dallas/Ft. Worth
What do you like about our products and services?

that there are no chemicals used, the work is completed neatly and in a timely manner.
So far, all the people who have come to my home have been courteous, friendly and very helpful.


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