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based on 84624 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very little leftover moisture - it dried in a couple of hours.
Also, the technician warned me about spots that he thought might come through…and they haven't:)
My rug was still left with about 10 stubborn spots.
Friendly employees and good services
the concept of using empowered water, no chemicals
My rep was very courteous, knowledgeable, and friendly. Did a an excellent job on explaining. Loved it.
First Class Customer Service. Very accomodating to please....
No residue! Carpets look and feel great.
It is the best carpet cleaning around.
Carpets dried fast.
It worked! Everyone was great to work with, and at the end of the day my carpets were clean.
I like your promotional deals, the price, and especially the crew you sent out to my home.
My rug was gone for over a month. My CC was charged at pickup, not delivery.
It took 4 calls over several weeks to locate someone who could determine the status of the rug and schedule delivery.
I'll recommend you for carpeting. But never for take away items.
Great service
The technician was professional and friendly. He told me what the rates were upfront and offered many upgrades if I wanted them. The carpets came out perfect. They are soft and dried fast. I love that they don't use chemicals and it is green for my kids and animals.
no soap in my carpet and it drys quickly. Carpets look brand new after cleaning
carpet looked great; technician helpful
on time professional very courteous. Carpets look great
Everything....the appt. setting was easy...the call before was very helpful...Anthony was very personable and knowledgeable....and my carpets are ABSOLUTELY MAGNIFICENT!!!!!! Thank you so much Zerorez. You have earned a lifetime Customer!!!!
BEST REGARDS,
JOHN & AUDREY CHARLES
6040 Melanie Drive
Ft. Worth
No soapy residue on the carpet to attract dirt. Almost all of the heavy stains were removed completely. The only one left was an old red KoolAid stain that I did not know was under the coffee table, until we moved the table.
the floor look clean and felt good and smelled clean .
Very friendly service, tech did a great job removing spots!
I really liked the carpet scrubber that brought the nap back to original condition.
I also really liked that there were no chemicals used and that the carpet looked great!
No chemicals and the steam was able to get the spots out of carpet.
There was one very small area that was a little soiled where my dog lays at night by my bed. The technician missed that one area for some reason. I know it would have come up because all other areas did. That is my only complaint. All other areas came clean and looked good. Thanks.
On time, friendly, cleaned carpet well
The guy got there late. He did not have any shoes covers and he gave me a rush job he did do all of my in the den that cost me a extra $45.00 and I never got mt $100 gift certificate to the Diamond doctor. #Not happy
The tech that visited the last two times, Randy, was very pleasant and worked diligently and quickly while being very professional. I noticed a big difference in the look and feel of the carpets he treated. The brush treatment prior to the steaming made a big differnce, which I don't think had been used before. I would definitely recommend zerorez to friends and would request Randy return the next time I need them cleaned.
non-chemical, safe for kids, professional staff
The carpet cleaning service was excellent. I also requested that two chairs be cleaned which turned out to be less than satisfactory. Admittedly both chairs were extremely dirty and the service technician, Reagan, tried his best to clean one of them, the zerorez process failed so I declined service for the second chair. Not to be insulting but I was able to satisfactorily clean both chairs using my home carpet cleaning machine.

No chemicals. Dries fast. Techs are always great!