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based on 84624 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician arrived on time, was professional and courteous. He was able to remove all the carpet stains. I liked the fact that no soaps or chemicals were used, yet my carpet looked great after he was finished.
Work done shotily and over charged for work
I liked the serviceman,he listened to my concerns and took the time and care to meet them. He showed me how the steam worked, and so far am very pleased. have already had a neighbor ask if I was pleased and I told her very much so. Dwayne was kind and considerate and I appreciate that. The only negative was that the van had an oil leak on the drive way.
sincerely,
GLENNAINGRAM
I liked the service, especially the free "do-over" if necessary, but the first time they did our carpets it was wet for almost 24 hours. Additionally, even though we did need to utilize the free 'do-over' and had the pet odor treatment, it still did not get rid of the odor.
Ron was awesome. Very professional and friendly. Would recommend to others.
It was very reasonably priced at cleaning
you came after hours and did a very good job
We are dissatisfied with Zerorez's carpet cleaning services. The carpets look just as dirty as before the treatment. We were expecting to see a difference but didn't notice an improvement. We feel service rendered were not worth the cost. This is the last time we do business with Zerorez. My wife and I are disappointed with the work done and will be sure to express this to all our neighbors, friends, and family members.
I was unable to schedule the appointment early in the day. My day was free except for the only time they could come. I had made arrangements to remove my dog while they worked. I was able to rearrange things, but I found the scheduler to be inflexible withou alternative suggestions.
Fast, good results
All personal were courteous and friendly. Arrived on time and did an excellent job. My carpet was dirty and had pet stains. After Zerotez it looks almost as good as new.
Carpet looks new after cleaning.
Excellent service. Very nice technician.
The results of having clean carpet.
James was friendly and did his job quickly...we are very pleased
They were prompt and professional and the carpets looked great afterwards
James Greenwood was very professional, stopped his machine to answer every question, and was knowledgeable about the different carpet types he found in our house. There were blood stains on the carpet in one room which he was able to remove, without a trace left behind. I will recommend Zerorez, and James, whenever the opportunity presents itself.
DO NOT SHARE MY NAME IN YOUR PROMOTIONS.
Friendly people. Quick service. Good performance.
Deep cleaning - best carpet cleaning ever.
Green!
That you don't use a lot of chemicals to clean the carpets, and that they look so good after the cleaning.
I like the fact that it is not harmfful to children and pets and the results are great considering the age of my carpet. The
Techician was so professional and cleaned up everything before he left
Professional and friendly representative. He was very informative about the process. Very clean and thorough.
I think you are the best. I use you regularly and its always been good experience.
The technician got out stains I thought were permanent, and, even though our carpet is over 20 years old, it looks clean and he was even able to raise the nap in high traffic areas. I am always amazed that Zerorez is able to get my carpet so clean! I would not call any other carpet cleaning company. I have recommended Zerorez to all my friends and family.
When Miguel arrived I told him what I wanted and that Brad my scheduler had already given me a quote of $178.61. He said ,they didn't tell you that the price given by the scheduler is different from the one he might give"? He said that if I did decide for sure to not have the pet deoderizer I would have to sign a form. I said that wAs fine but I had already told Brad that I didn't want it. Before he left I noticed some lipstick stains in the bathroom that were still there and he said "oh, I would have had to use a solvent ". I just feel like the communication between the scheduler and the service person should have been better. Thanks
First let me say, Cody did a great job, rooms looked really good. In the future I will always request him. Add some type of carpet fresher.
Thank you,
you have gone green, don't like chemicals. Carpet looks new.
The clean lasts for longer than other carpet cleaning services

No chemicals