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based on 85457 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Please make sure that truck and attendant has proper equipment ( extended hose) a truck that does not leak oil and can park in driveway to facilitate cleaning. I don't want to hear excuses regarding the size of the house especially as I am a repeat customer.
This cleaning experience was such a unpleasant stressful experience.
Good value for the money. Immediate major difference in the carpet.
Our carpet has always come out beautifully clean after Zerorez treatment.
The young man who treated it this last time was very customer-friendly, was careful about his work, and did a good job more quickly than we expected.
Clean and no after smell
My guy was very knowledgeable and friendly, he did a great job!
Did what was communicated. $969 for 1 technician working less than 1-hour. Tech did not know what kind of solution he was using or if like with hydrogen peroxide requires some time to soak in order to truly kill gemes and bacteria. Tech was vacuming immediately after spraying his solution.
Bottom line is service was okay however the value was not alined with fee. Not worth such a premium expense. Will think again about going back to old service company.
My technician was friendly and knew how to get our needs exceeded. The services achieve ever goal and it was one of the most positive carpet cleaning experiences I have ever had. 5 stars!!!!
Easy to book online
On-time service with very courteous tech
My carpets look great. Javier was friendly, professional and efficient. He was respectful of my home, was careful to clean around the furniture that couldn't be moved and helped me move what could. I am very pleased and will use your services again.
The company should furnish taller ladders to the technicians so they can clean lint from outside dryer vent. This was no fault of the technician. I feel like the job was not fully completed.
Rug seems clean and nice guy came to do the work.
I like the fact that you inspect and give me an honest expectation being that the carpet is old. Jesse did a great job and I will continue to use Zerorez when you have a special
Perfect job, professional.
Friendly, prompt and efficient service professional. The employee did a great job with the carpet cleaning.
Carpets are clean in very little time.
They're not to wet so they dry pretty quickly. Staff have always been very friendly. What else do I want 🤔.
It was easy to schedule. Service was fast and courteous.
I like the results of the carpet cleaning. My white carpet looks almost new now that the normal discoloration from walking on it has been removed. I also like that there is no residue from soap left on the carpet.
Your techs are very informative as well as friendly. I love how my carpet looks and feels after it has been cleaned.
D'Angelo did an EXCELLENT job in cleaning my carpet Tuesday morning. Thank you D'Angelo. :)
Gabriel did a great job for Zerorez at our home. He was professional, courteous and friendly. We will definitely call Zerorez again for our next carpet and rug cleaning.
It was more expensive than I was told.
Verrrry good!! Turned my embarrassing looking floors into a New House’s floors!!
Pleasant service person, carpets look great.
The carpets in the rent house I’m moving out of look great!!
No one is worth a 10. There is always somewhere we can all improve.
No residue and soft carpets. On time every time.
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Keep up the good work
I got my carpets cleaned, and asked if you all clean tiles and grout. I was charged $100 and it looks no better actually it looks worse than it did before the cleaning. I called to get a refund and was told that they don’t do refunds that they can send someone else out to clean, talk about horrible customer service. Charging $100 for a 3 x 4 laundry room tile where the customer wasn’t satisfied is ridiculous especially considering my total bill was over 600. I will never use your company again and make sure to tell everyone I know about the service I received.

Good service and reliable people.