Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83880 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 11, 2014 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You guys always do a great job. The man that came out was very thorough and professional. I own a cleaning company and I allways tell all of my customers to call Zerorez to have their carpets cleaned. Thank You, First name removed Johnson

Report a concern   May 11, 2014 — Rated 10 out of 10 by H.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That its not full of harmful chemicals.

Report a concern   May 11, 2014 — Rated 8 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Technician could have introduced himself by name and better explained what he was going to do.

Report a concern   May 11, 2014 — Rated 8 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

The drying time was long. We still had wet areas the next day. But our carpets have never looked better!

Report a concern   May 11, 2014 — Rated 10 out of 10 by Janice Hutton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism, and effective cleaning

Report a concern   May 11, 2014 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Max was AWESOME!!

Report a concern   May 11, 2014 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employee

Report a concern   May 11, 2014 — Rated 10 out of 10 by Cari Cook Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician quoted prices and services that were similar to what the phone consultant had estimated. Both Gabriel and Paul were polite, helped me move a few pieces of furniture, and were conscientious in treating the stained areas of my dining room. They kept me informed during the course of their visit about their progress and diagnosis of any problems found. The prices were reasonable. I especially appreciate the fact that you don't use chemicals or soaps.

Report a concern   May 11, 2014 — Rated 9 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous to homeowner and wanted to do a good job so the customer was pleased. Disappointed he didn't bring the "guards" for corners of furniture and hallway

Report a concern   May 11, 2014 — Rated 10 out of 10 by Paula Petelle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look like new

Report a concern   May 11, 2014 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good quality cleaning without chemical fumes or lasting chemical odor.

Report a concern   May 11, 2014 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning product smells great. Carpet wasn't soaking wet

Report a concern   May 11, 2014 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was extremely efficient and professional. He did a great job.

Report a concern   May 11, 2014 — Rated 7 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

I like the idea of zero residue cleaning, and I've liked all the technicians - especially the one from this visit. However, I do not like that the prices and various add-ons are not printed on a takeaway piece of paper (brochure or handout etc) or on your website. My recent experience was the most straightforward. But previously - I felt like I was scammed a bit with various add on services. With one visit I asked the technician what substances were in the antimicrobal solution, and he pointed me to a separate product info website, but I could not find the same information on your website. So, while your cleaning process left no residue, the sales process did!

Report a concern   May 11, 2014 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have already recommended

Report a concern   May 11, 2014 — Rated 9 out of 10 by S.A.T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and do a great job.

Report a concern   May 11, 2014 — Rated 3 out of 10 by H.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There are streaks in my carpet as if dirty lines were left.

Report a concern   May 11, 2014 — Rated 9 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and safe!!!

Report a concern   May 11, 2014 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet felt so amazing after zerorez cleaned it. There was no film and it smelled clean. They were able to remove all of the pet stains and odors as wrll.

Report a concern   May 11, 2014 — Rated 10 out of 10 by T.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The twist it machine that puts life back in your carpet and no chemicals. Stays cleaner longer.

Report a concern   May 11, 2014 — Rated 10 out of 10 by N.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Staff was great and very accommodating. Made sure we were happy with everything. The products used were great. The house still has the same fragrance. Loved it and have already recommended to others.

Report a concern   May 11, 2014 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was expedentiant outstanding work preformed by the technician . Paul did an outstanding job.

Report a concern   May 11, 2014 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Do not share my name but I was very satisfied and would recommend zeroez. Technician was courteous too.

Report a concern   May 10, 2014 — Rated 10 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

These guys cleaned my carpet.It looked Great until it dried.I called, pow the came back the next week. Zipped it right up. Some of the stains were so deep into the carpet, the pad had a stain.Great job guys!

Report a concern   May 10, 2014 — Rated 7 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your service was very good regarding the cleaning and repairs. It took forever however, nearly 2 months for the three area rugs that needed to be taken from our home to be cleaned and repaired. I had been told three weeks. Also, I had to keep after you for action and regarding timelines for services on the taken rugs. Communication within your company on my behalf wasn't good. I am still waiting for a value appraisal on one of my oriental rugs.

Report a concern   May 10, 2014 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals is great! Clean but no chemicals is the way to go!

Report a concern   May 10, 2014 — Rated 5 out of 10 by L.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

This time the service was not as it has been the past two times. The technician went so fast and high traffic areas still had shadows. Some areas I touched were completely dry. The technican was very personable but I felt the person he was training he was n

Report a concern   May 10, 2014 — Rated 5 out of 10 by J.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The Tech Was Great And Worked Hard But The Carpets Don't Look Much Better. You Can Still See Where My SpotbotSo Left It's Circle Of Clean. While Around It is Still DIrty.

Report a concern   May 10, 2014 — Rated 9 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person did a really good job!

Report a concern   May 10, 2014 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism of the tech


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