What our clients think of us!

Mr. Jackson and his trainee arrived early, looked and behaved professionally, and completed the project quickly.

No residue or soaps

Price was too high. Felt like a bait/switch.

Uses products not harmful to our pets. Zero Rez came out in less than one hr when I called about a quick emergency. My dog had gotten extremely ill involving his bowels and they all the rooms cleaned up for me.
They are always professional and in uniform.

N/A

Friendly staff very knowledgeable.

Very professional service, good equipment, no chemicals used and great customer service.

The teck was her on time and informed me on what he was about to do and finished in a timely manner floor looks great.

friendly service personel

Your service tech--Migule, and your products...carpeting has never looked cleaner.

The technician, Dean, recommended an UPSELL to cover a $60 per room x 2 rooms ($120) charge for removing pet stains. These stains, as well as several other non-pet stained, but dirty , areas looked okay as Dean finished his work and these areas were still wet. 24 hours later, after the carpet dried, most of these stain / dirty areas.....pet related or not...RETURNED! Whether these stains / dirty areas will ever come completely clean may be a moot point....but at least I wouldn't be out an extra $120 !! I can't tell you how grossly disappointed I am with the results!!!!!!!!! The entire treated area of my carpets just looks like someone came in, wet the carpets with water, and left. I can't recommend Zerorez in good conscience after this abysmal performance! Doug Hall, 9 Calloway Court, Mansfield, TX 76063 Phone number removed

Thorough with service. Results were excellent. Loved it.

The guy did a great job. Very friendly and worked really hard! Thanks

The cleaning solution is Green & not the usual chemicals that leave a residue. The technicians are friendly & courteous. Plus service & results are guaranteed.

I was expecting a little more relief from pet odor that they were not able to get out of carpet.

exceptional cleaning

What do I like? Everything. The people, the service, the results.

Tracey (sp.) did an incredible job removing almost all of our carpet stains. Moreover, he was extremely courteous and professional. I have and will continue to highly recommend Zerorez to my neighbors and friends.

Incidentally, I utilized a Spring Special coupon for three rooms of carpet for $99.00 (in addition to several other rooms). The coupon (which I photographed prior to giving to the technician) reflects that I was to receive a 'FREE $50 Gift Card'. I have not yet received this and would appreciate your mailing to the following address: 10925 Southbury Lane Frisco, Texas 75033. (Please note that this address is different than the address of the investment property you serviced.) Thank you

My carpets look really clean

Job done thoroughly and professionally!

Carpets weren't fully clean. There were dirt spots that I was able to get with own personal cleaner.

Tracy was very professional and my tile looks great

do not solicit extra services as much while on the service call.

courteous staff, clean carpets

Scheduling was easy/painless and the service took much less time than I was anticipating.

The results are fantastic and the Zerorez employee was very professional
and hard working.

I love that no (not many) chemicals are used.

We had a rough start, but after getting my situation cleared up with Management.
I was pleasantly surprised with the actions of the crew that came to clean my carpets.

Professionalism

My first cleaning, the spots came back even though I explained to the tech that it was oil base mayonaise cole slaw that was dropped on the carpet, so he should treat it as such. The second tech said he use a pre-treatment for oil base and went over the spots several times. So far in 2 days I don't see the spots, but will notify you if they do come back. I had my tile cleaned and it looks great, makes the kitchen and baths shine. Very friendly and courteous service.