Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83880 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 8, 2014 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff. Clean carpet.

Report a concern   May 8, 2014 — Rated 8 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

pressure to upgrade

Report a concern   May 8, 2014 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, works, doesn't smell, dries fast.

Report a concern   May 8, 2014 — Rated 10 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the guys do a great job in a short amount of time

Report a concern   May 8, 2014 — Rated 10 out of 10 by G.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleanliness and attention to detail

Report a concern   May 8, 2014 — Rated 9 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No toxic chemicals, sticky residues, or strong smells.

Report a concern   May 8, 2014 — Rated 3 out of 10 by B.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There were spots that were not cleaned. This was my 2nd time to have your service & was just not pleased.

Report a concern   May 8, 2014 — Rated 10 out of 10 by Tim Floyd Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet always looks great after a Zerorez visit. The guys that come out are always very friendly.

Report a concern   May 8, 2014 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no residue

Report a concern   May 8, 2014 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Never had my carpets cleaned to the point they feel and look like new. The service is great!

Report a concern   May 8, 2014 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I feel that y'all are more environmental friendly than other services

Report a concern   May 8, 2014 — Rated 9 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the products that are used are green.

Report a concern   May 8, 2014 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy did. Great job and carpets look great

Report a concern   May 8, 2014 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service, quick but thorough, best quality carpet cleaning.

Report a concern   May 8, 2014 — Rated 9 out of 10 by P.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

shorter dry time.

Report a concern   May 8, 2014 — Rated 10 out of 10 by Sharron White. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and quick and efficient. The carpets look very clean.

Report a concern   May 8, 2014 — Rated 10 out of 10 by Ben Greenfield Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It took out spots that neither I nor other cleaners could do…….They listened to my carpet concerns……..Zerorez's procedure, thou simple, seems to work better on carpets that other carpet cleaners don't seem to match…….I'm happy to have been one of the first investors of Zerorez, back when it was called "Ventura"……Zerorez will continue to be my "go to" carpet cleaners……Many thanks...

Report a concern   May 8, 2014 — Rated 10 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how thoroughly clean the carpets feel. They're like new!

Report a concern   May 8, 2014 — Rated 10 out of 10 by V.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpet!!!

Report a concern   May 7, 2014 — Rated 6 out of 10 by P.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Living room sofas were not move to clean underneath . They are not heavy and should have had the carpet cleaned under the sofas. I was not aware of this until is returned home. Other services I have used in the past did move or lift furniture to properly clean the floor and would also place guards under the small tables and the sofas to allow for drying. I am disappointed to think that my carpets were not given the consideration. I did not expect for heavy items to be moved, however, like I stated before, my sofas are not heavy and it is quite obvious.

Report a concern   May 7, 2014 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gets carpets clean without residue or chemicals.

Report a concern   May 7, 2014 — Rated 10 out of 10 by Rachel Calvery Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great. The guy that came was very nice and got the job done quickly. I was very happy with the service and the guy who completed out carpet cleaning.

Report a concern   May 7, 2014 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledge, level of service

Report a concern   May 7, 2014 — Rated 10 out of 10 by Vikki Carter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No smell, carpet looks great, technician was very thorough and explained everything....didn't feel like he was a salesman. (That's a good thing!)

Report a concern   May 7, 2014 — Rated 10 out of 10 by Linda Cotton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So far none of the stains have come back. The service provider was also very good.

Report a concern   May 7, 2014 — Rated 9 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks and feels clean. My allergies seemed to not be as severe only 2 days after the carpet was cleaned.

Report a concern   May 7, 2014 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Product appears to be superior to others I have used. The only problem I have had is the first time the crew comes they don't finish the job. This time the first crew was very nice but failed in the extraction of water from the carpet and left brown spots all over. The second tech that came, Tom Moody, new exactly the problem and solved in a very short time. The carpet looks good now. But of the two times I have had you for service it has had to be a repeat visit to get it right. Sounds expensive to me.

Report a concern   May 7, 2014 — Rated 10 out of 10 by Kathy Meyer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The type of process, that the carpets dry very quickly and the excellent service personnel you hire!!

Report a concern   May 7, 2014 — Rated 3 out of 10 by B.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet was wet from 330pm until the next morning. Couldnt move furniture back till then and a couple of the high traffic areas are still a little dingy looking. Also, a urine smell is now in one room that didnt have it. The water just brought it out very strong. A good way to force customers to have to pay the 60 bucks to get it out. I should have been told that would happen if i didnt treat that room. And its not like its full of urine . It had 3 or 4 places on edge of carpet that i knew of and there were no stains so i didnt think it would need it . Ill be lookin in next 2 weeks to see if i complain n bring them back out or go back to stanley steemer. At least when they leave it smells great . When the guy left it smelled like a dirty wet rug .

Report a concern   May 7, 2014 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everything!!!


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