Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83887 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 23, 2014 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Since I wasn't home I had to deal with the technician by phone /he couldn't have made it any easier /the results that I got really blew my mind /it restored my faith in great customer service /the job he did was outstanding and he was extremely was pleasant and smooth over the phone /he made it easy for me to work with him not being at the actual residence/ I have been & I will start recommending more people to your service.Thank You

Report a concern   June 23, 2014 — Rated 7 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

I still have a makeup spot in my bedroom that hadn't been there more than a couple of weeks and I was hoping that Zerorez would be able to clean it up.

Report a concern   June 23, 2014 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was courteous and professional, went out of his way to do a great job for us. We will be repeat customers.

Report a concern   June 23, 2014 — Rated 9 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was able to get an appointment quickly, the Zerorez employee was polite and did his work quickly, and I now feel comfortable letting the baby crawl all over the floor!

Report a concern   June 23, 2014 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used your company's services 3 times since 2010 with complete satisfaction. Now that my carpet is older with more wear and tear, I will call more often.

Report a concern   June 23, 2014 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly, no chemicals

Report a concern   June 23, 2014 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician explained the process thoroughly. Gave us reasonalble options to consider. Did a very good job cleaning.

Report a concern   June 23, 2014 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast service but you get the carpet clean.

Report a concern   June 23, 2014 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The equipment used was perfect & got out the cat pee in my carpet. So happy! :))

Report a concern   June 23, 2014 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were very impress with the service and the time that was taken! He did not rush like other companies do, he took the time to do his best with our carpets! They look great!

Report a concern   June 23, 2014 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service, stayed in touch

Report a concern   June 23, 2014 — Rated 9 out of 10 by Gloria Lewis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally friendly

Report a concern   June 22, 2014 — Rated 10 out of 10 by K.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are clean and we get the Hawaiian Falls Coupons

Report a concern   June 22, 2014 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

David was extremely knowledgeable in every area that we needed to be cleaned. We felt very comfortable with him and when he finished the carpets look fantastic.

Report a concern   June 22, 2014 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez has the best cleaning method available and their service personnel have always been first rate.

Report a concern   June 22, 2014 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I only had my carpets cleaned yesterday, so the longevity of the clean is still to be seen, but i am very pleased with the initial cleanliness. My very old carpet looks new! And my service provider, Charles, was a pleasure to meet and visit with. He was informative, personable and an overall cool guy. He went above and beyond my expectations and I am very happy with my experience. Bravo!

Report a concern   June 22, 2014 — Rated 10 out of 10 by J.K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the process. There is no residue.

Report a concern   June 22, 2014 — Rated 10 out of 10 by M.K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians have been very professional and always complete the work quickly.

Report a concern   June 22, 2014 — Rated 10 out of 10 by D.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally safe. Staff informed and courteous.

Report a concern   June 22, 2014 — Rated 0 out of 10 by S.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I've used Zerorez exclusively for the last ten years. Three months ago you were sloppy with the spraying. I cleaned up the residue on the baseboard, cabinets, furniture and appliances. This time your water smell is way way to strong for me. You came back out to try and fix but could not.

Report a concern   June 22, 2014 — Rated 7 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Keep your words , make sure to keep the time scheduled.

Report a concern   June 22, 2014 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and efficient

Report a concern   June 22, 2014 — Rated 9 out of 10 by I.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was my first time to try your service. Your technicians were very efficient both in explaining what they were doing sand how their system worked. I was a little taken aback by the price on the special solution used to remove any pet urine. It was an unexpected cost that I had not anticipated. At this point I will wait to see how well the carpets hold up and if any spots return. Other than that I was satisfied with your service thus far.

Report a concern   June 22, 2014 — Rated 10 out of 10 by V.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great products and excellent service. Thanks!

Report a concern   June 22, 2014 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism and always prompt. Don't like that you added fuel charge without telling before service-$10 for a 5.5 mile trip. If I were further out then I would understand; but a customer within a 10 mi radius is the coat of doing business!!

Report a concern   June 22, 2014 — Rated 9 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got the carpet clean.

Report a concern   June 22, 2014 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was very friendly and professional. The carpets have never looked better!

Report a concern   June 22, 2014 — Rated 10 out of 10 by Kim Huckabee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean my carpets are. How friendly and professional the service person was.

Report a concern   June 22, 2014 — Rated 10 out of 10 by B.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service, technician showed up on time and was very knowledgable about the products you all sell/service.

Report a concern   June 22, 2014 — Rated 9 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was Cleaned very well


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