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based on 83891 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The professional service and quality of work.
My dirty tile is sparkling now! Very impressed with the technology.
No chemicals and the fresh, clean smell that is there afterward.
Let the extra pray for dirty areas soak a little longer before vacuuming up. Also, the service person spent approx. 8-10 minutes on a personal call. Short call - no problem. Long call - problem. He needs to be more conscious of the time spent on calls. Great otherwise and friendly.
Professional, knowledgeable representatives who came out to do the cleaning
Arriving within the set window would be optimal for future service.
Your people are great --- knowledge, polite, and want to please customers. The products and services are superb.
Very prompt, timely, efficient and friendly!
Speed of service. Quality of the work. The tile and grout I had cleaned looks remarkably better.
The gentleman that cleaned our carpet(Kyle)was so personable. He took pride in what he was doing ,therefore was very meticulous in his work. Very knowledgeable of how and why the products he used worked so well cleaning the carpet. He listened to my concerns regarding the stains in my carpet and worked hard in getting them out.I have 2 dogs and a cat, and I must say that after each cleaning, I am impressed with the outcome.I have used other carpet cleaning companies in the past and was not very satisfied (usually stains were still there after the carpet dries,carpet was somewhat stiff due to the chemicals they use). I am just grateful that my neighbor had recommended to try your company. I am a repeat customer(third time) and will continue to call you when I need my carpet cleaned again.
Worked very well and fast.
The whole process leaves the carpet clean and restores their color and lustre.
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Tom was terrific. I know there is more dust free than it was when Casar did it.
the carpet was really bright & fluffy. they cleaned right up to the baseboards.
Professional and honest.
Very efficient and effective
I like the way you clean carpets. I've had others clean them before, but your system seems the best.
The carpet always looks so good after it has been cleaned by Zerorez.
We aren't completely satisfied with the pet treatment. There are still residual pet urine odors.
They did a very good job cleaning my rugs and furniture
The spots on the carpet were not properly pre-treated and the spots are showing again! I am very disappointed!
Get spots a little better and closer on costs (baths being one room stc)
Friendly..well train technicians
Thank you very much.
Miguel did a great job.He was on time and very professiona.
You are conscientious.
No smell and very clean!
1st technicians truck broke down. No one came to get him and it was 98 degrees outside. Front door was left open for a very long time letting heat and flies in. 2nd technician came, but made a noticible mark on carpet. Tried to make it look better, but didn't. After the sun went down, you could tell the 3 spots were black and in the shape of the wand. Manual came out on second day and fixed it. He was very confident and reassuring and got the mark out fast.
Charging an additional gasoline fee is unreasonable. It's the nature of your business to arrive at a clients job location.
Daniel was professional and dedicated to making me happy with the cleaning service.
This is the BEST carpet cleaning I have ever had.