Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83929 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 27, 2014 — Rated 10 out of 10 by H.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was totally clean with no soap residue. Technician (Jess) was outstanding -- courteous, efficient and did a fantastic job on my carpet.

Report a concern   October 27, 2014 — Rated 10 out of 10 by Nancy Marcks Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient and polite. Love Zeroez!

Report a concern   October 27, 2014 — Rated 7 out of 10 by J.C.N. Zerorez Dallas/Ft. Worth
What could we do to improve?

The price even with coupons has exceeded what I care to spend on carpet clenaing.

Report a concern   October 27, 2014 — Rated 4 out of 10 by T.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Having the tech hound me for payment is ridiculous - I am a repeat customer.

Report a concern   October 27, 2014 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything! Love the technicians, they work hard, are knowledgeable, and seem to care about the company, the products and the service they give to their customers. Chris is fantastic!

Report a concern   October 27, 2014 — Rated 10 out of 10 by Rachel. Rhodes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was better than we imagined. Our carpets were so clean and fresh and better than they had been since we moved in. I will definitely go with Zerorez in the future.

Report a concern   October 27, 2014 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The customer service was great. The guy that came to the house was a big help teaching us about what we needed to get the floors in our hour clean. The only problem I had with zerorez is that it seemed to expensive. I ended up spending a lot more money that I had planned. That might have been my fault due to the lack of research on my end. Overall it was good and we will use zerorez again

Report a concern   October 27, 2014 — Rated 8 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Many carpet stains returned the next day.

Report a concern   October 27, 2014 — Rated 10 out of 10 by K.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous professionals. They explained exactly what they were going to do and then they did a great job.

Report a concern   October 27, 2014 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No odor of chemicals, good service and clean work. Good Technecian.

Report a concern   October 27, 2014 — Rated 10 out of 10 by Garwin Freeze Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, Paul was awesome

Report a concern   October 26, 2014 — Rated 10 out of 10 by Lamonte Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You have friendly service, reasonable prices and awesome results. My floors haven't looked this good in years!

Report a concern   October 26, 2014 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Organized, professional, fast, no soap.

Report a concern   October 26, 2014 — Rated 9 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That the products you use should not leave a dirt attracting residue in the carpet.
The tech was very professional.

Report a concern   October 26, 2014 — Rated 9 out of 10 by Chris Ingstrum Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best type of technology/method of carpet cleaning.

Report a concern   October 26, 2014 — Rated 10 out of 10 by Carlene Wilson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals in the cleaning process. Very knowledgeable cleaning professionals.

Report a concern   October 26, 2014 — Rated 9 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service and good outcome.

Report a concern   October 26, 2014 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You got the spots out very well in the carpet. The technician explained all about the cleaning product.

Report a concern   October 26, 2014 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero residue and effective cleaning. Drying time estimate is a little underestimated as it takes considerably longer to dry than told.

Report a concern   October 26, 2014 — Rated 9 out of 10 by V.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how clean the carpets look when they leave!

Report a concern   October 26, 2014 — Rated 7 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Full disclosure of pricing prior to the appointment.

Report a concern   October 26, 2014 — Rated 9 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

attention to detail and customer communication

Report a concern   October 26, 2014 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always great technicians and results.

Report a concern   October 26, 2014 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thanks to AJ for making it right

Report a concern   October 26, 2014 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First - the service technician was very knowledgeable and took time to explain things- second- it is eco-friendly.

Report a concern   October 26, 2014 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So far so good-Justin was very professional and did a great job!

Report a concern   October 26, 2014 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Stays cleaner lomger than other methods

Report a concern   October 26, 2014 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your crew is professional. Your products are safer and the carpets stay clean longer.

Report a concern   October 26, 2014 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe and his partner were very professional and informative. Want them back the next time

Report a concern   October 26, 2014 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived early! Very professional. Offered a test to see if I needed additional services. Quick. Easy. Got an appointment easily in an em regency situation.


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