Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83952 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 3, 2018 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and friendly service rep

Report a concern   March 3, 2018 — Rated 9 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Works very well.

Report a concern   March 3, 2018 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was the first time I have used a service so didn't know what to expect for results. As promised the stains came out of carpet and it looks great! Service technician was very nice and made sure I saw the results of a test area before he finished to make sure I was satisfied.
Appreciative of the consideration given to me as a customer and homeowner (put wall protectors on the corners where the hoses would run).

Report a concern   March 3, 2018 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets are soft and not "crunchy" after they're cleaned. The technicians are always very friendly and explain what is being accomplished.

Report a concern   March 3, 2018 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I feel like it’s clean and not just covered up with fragrance

Report a concern   March 3, 2018 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are cleaned expertly

Report a concern   March 3, 2018 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Excellent technician--knowledgeable, answered questions, very personable.

Report a concern   March 3, 2018 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No smell left behind

Report a concern   March 3, 2018 — Rated 10 out of 10 by R.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, efficient and excellent results.

Report a concern   March 3, 2018 — Rated 5 out of 10 by K.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Took 3 months to get something fixed. The deal that was running at the time included a gift card and I never received the gift card. Just doesn’t seem like a trustworthy company to me at this point. No follow through to make sure the customer is taken care of;

Report a concern   March 3, 2018 — Rated 10 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good results

Report a concern   March 3, 2018 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Right downto business and finished quickly.

Report a concern   March 2, 2018 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Work is done well & completely. Courteous tech and great care with our belongings and our safety crossing from wet to dry surfaces. Good input about which Zerorez products would work for us.

Report a concern   March 2, 2018 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a great job.

Report a concern   March 2, 2018 — Rated 10 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez has always been available to give me an appointment when I have requested it. The technicians are friendly, knowledgeable, and the results are fantastic! I will definitely use them again and recommend them to everyone.

Report a concern   March 2, 2018 — Rated 10 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is very prompt, friendly and the results are excellent! I will definitely recommend them to my friends and use them again myself.

Report a concern   March 2, 2018 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very excited about the product and service. His excitement was contagious.

I like the lack of residue and chemicals

Report a concern   March 2, 2018 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician explained everything and did an excellent job.

Report a concern   March 2, 2018 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   March 2, 2018 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Safe for family, pets and the environment.

Report a concern   March 2, 2018 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job on our home and the technician was wonderful. Anthony did a great job and was so patient when our little guy was so curious.

Report a concern   March 2, 2018 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service throughout whole process explained step by step what was getting done and how

Report a concern   March 2, 2018 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech, Anthony, was very nice and respectful. He did a very thorough job and our carpets looked amazing. Will definitely recommend you to other people.

Report a concern   March 2, 2018 — Rated 9 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Do great work without leaving carpets too wet! Esp. Like the pet stain removal.

Report a concern   March 2, 2018 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very polite, respectful and thorough.

Report a concern   March 2, 2018 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job ~ really clean carpet ! Friendly and polite technician. I will definately use ZeroRez again.

Report a concern   March 2, 2018 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap! Great customer service. Technicians that know what they are doing and take time to protect the furniture.

Report a concern   March 2, 2018 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The oroduct is good but the difference maker was Des. He took the time to explain the process and answered all of my questions. He made sure I was satisfied with each room and took his time in making sure the rooms were done well. Thanks to Zero but biggervthanks to Desmond.

Report a concern   March 2, 2018 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent staff, who present and communicate very well on the phone and in person. Great product and efficient job completion. Thank you!

Report a concern   March 2, 2018 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love that there is no residue left on the carpet, and it feels so soft and clean under our feet. We also liked how CLEAN our carpet got after your services. Dave, technician, was super nice and very thorough.


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