Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83940 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 14, 2018 — Rated 10 out of 10 by Lori & Derrick Allen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Yout technicians always ask about problem areas and are careful to address those areas. They are careful and work cleanly and efficiently. I had a small area that did not blend with the rest of the carpet afterwards and they returned and took care of it as quickly as possible.

Report a concern   July 14, 2018 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service rep did a great job! He was friendly, professional and did the cleaning efficiently.

Report a concern   July 14, 2018 — Rated 10 out of 10 by Stewart Salley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Matt was a great technician and a great guy. I highly recommend your company to other people based solely on his service.

Report a concern   July 13, 2018 — Rated 10 out of 10 by M.A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good customer service, friendly technician, and clean carpet.

Report a concern   July 13, 2018 — Rated 9 out of 10 by Marsha . Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician Robert was very good and professional! I spprecuate the reminder email and the 15 min heads up call. Overall impressed with the company!
We were supposed to receive a $50 gift card but we did not.
Thank you ~

Report a concern   July 13, 2018 — Rated 10 out of 10 by Allison Sains Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul was respectful and friendly and did a wonderful job. Very pleased with results and service. Will use again!

Report a concern   July 13, 2018 — Rated 10 out of 10 by R.V.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous, respectful people with great work ethic and attitude

Report a concern   July 13, 2018 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and thorough

Report a concern   July 13, 2018 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your products work well although too expensive for the average household especially if they have a pet.
Technicians are very polite and careful

Report a concern   July 13, 2018 — Rated 10 out of 10 by Ann Rocha Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality of the job.

Report a concern   July 13, 2018 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clint Lacour did a great job and was very consciencous about his work.

Report a concern   July 13, 2018 — Rated 10 out of 10 by Constance Lambert Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean Carpet !!

Report a concern   July 13, 2018 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service from person taking my call to people who picked up my soaked area rugs. And the follow through was terrific on what to expect, pricing and timeline.

Report a concern   July 13, 2018 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like your process with EMPOWERED water. Carpets were very clean. And thank you to Ricardo, technician...very professional.

Report a concern   July 13, 2018 — Rated 9 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were on time and very professional!

Report a concern   July 13, 2018 — Rated 9 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that came out to clean the carpet was so nice, helpful and did an amazing job!!!! Would highly recommend these guys....the only reason I didn't select a 10 was some issues I experienced during scheduling service...which could turn someone off before ever given the chance to have service performed.

Report a concern   July 13, 2018 — Rated 7 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

I did not receive my free 100 square feet of tile cleaning. The price for rug cleaning was too high:(

Report a concern   July 12, 2018 — Rated 9 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job

Report a concern   July 12, 2018 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that you don’t use chemicals.

Report a concern   July 12, 2018 — Rated 10 out of 10 by J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My older carpets look new again. The tile promotion was a real eye opener! I wish I could afford to do the whole house!

Report a concern   July 12, 2018 — Rated 8 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Service was awesome! The tech was friendly, courteous, and explained everything very well. There were some stains that didn’t come out is the only reason for not giving a 10.

Report a concern   July 12, 2018 — Rated 10 out of 10 by Emily Hubbard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love Zero/Rez! Second time having them clean the carpets and both times have had very courteous and respectful technicians. My carpet looks much better and the price was great. No complaints!

Report a concern   July 12, 2018 — Rated 10 out of 10 by D.M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome technician

Report a concern   July 12, 2018 — Rated 10 out of 10 by F.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

AWESOME SERVICE . The technician, Edwin was great!

Report a concern   July 12, 2018 — Rated 10 out of 10 by Heather Walker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great!

Report a concern   July 12, 2018 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great through service! Paul ndid a fantastic job for us. Service was outstanding!

Report a concern   July 12, 2018 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech did an outstanding job in cleaning our carpets and tile and explaining the charges and invoice.

Report a concern   July 12, 2018 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians arrived on time and really were committed to removing the pet odors from our carpet. Our beloved dog passed away recently from bladder and lung cancer. She got to the point where didn't always go outside. We did not feel judged at all. They did not leave until we were satisfied with the service.

Report a concern   July 12, 2018 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love there is no residue. I love you could get the 1 pet stain I had out. It’s also my understanding that people who have allergies will do better with this kind of cleaning.

Report a concern   July 12, 2018 — Rated 10 out of 10 by Tricia Quaid Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Orange peel/ organic


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