Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83939 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 21, 2018 — Rated 10 out of 10 by Charles Chamberlin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My wife and I both like not only the quality carpet cleaning product(s) used but most especially the high quality employees who make the call, apply the product(s), but make sure the customer understands all issues, options available.and appropriate suggestions/recommendations. We have used Zerorez for many years now and will continue to do so as long as you maintain the excellent level of results and employees.
Thanks as always.
Chuck & Adele Chamberlin

Report a concern   July 21, 2018 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was professional and our carpets are so fresh now!

Report a concern   July 21, 2018 — Rated 9 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free

Report a concern   July 21, 2018 — Rated 10 out of 10 by Paul Kellner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gabriel was quick and efficient. After having Kiwi out with their bonnet machine earlier this year, our carpets look so much butter using the extraction method.

Report a concern   July 21, 2018 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did good job removing dog urine from carpets.

Report a concern   July 21, 2018 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

curtious technicians.
thorough.
Your pet services are very expensive; consider lowering prices and you may see more repeat business.
Tile and grout cleaning worked awesome!

Report a concern   July 21, 2018 — Rated 0 out of 10 by L.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

48 hours and carpet still soaked. Tile cleaning was unsatisfactory! Paid almost $1000! They could not come back yesterday but will return today. Hoping no black mold. Tech very nice. Stains returning even after having padding treated .

Report a concern   July 21, 2018 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul made the difference. He explained the process and reviewed possible additional services
From the initial greeting and walkthrough to the clean up process Paul was informative and kind
Great job to the cleaning team you have a great person in Paul
I will continue to use your services in Dallas and request Paul each time

Report a concern   July 21, 2018 — Rated 10 out of 10 by Carla Willingham Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!! Carpet looks great and Keith was very nice and professional. Thank you!

Report a concern   July 20, 2018 — Rated 10 out of 10 by Susan McCutchen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gabriel was very professional and did an awesome job

Report a concern   July 20, 2018 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast service,

Report a concern   July 20, 2018 — Rated 10 out of 10 by Veronica Ejma Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was the best carpet cleaning service I ever used! The fellow who cleaned my carpets listened to my concerns. He explained what was being used on my carpet and how he was going to clean it. I can't remember the fellows name, but want him the next time I need my carpets cleaned! They look like new, no weird odor from cleaning products.

Report a concern   July 20, 2018 — Rated 10 out of 10 by Harold Bailey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy scheduling appointment, good price, on time, and excellent results. Gabriel was very professional, courteous, explained the process, and worked fast!

Report a concern   July 20, 2018 — Rated 10 out of 10 by George Sutphen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good value, on time, friendly service, finished without delay, and my carpets look and smell fresh & new.

Report a concern   July 20, 2018 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the carpet cleaning. It is very thorough, clean and soft without chemicals.

Report a concern   July 20, 2018 — Rated 10 out of 10 by Rachel Saunders Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always professional, on time, and does a great job!

Report a concern   July 20, 2018 — Rated 10 out of 10 by M.E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Does a great job and smells good. Plus Robert is a terrific technician.

Report a concern   July 20, 2018 — Rated 8 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

I didn't get my gift card and that was highly disappointing as it was part of the reason I booked you.

Report a concern   July 20, 2018 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Respectful friendly technician. Very professional!

Report a concern   July 20, 2018 — Rated 9 out of 10 by Dawn Mcgrew Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were looking for a company who is flexible with hours and does an efficient job. Zerorez has done that so far. Looking forward to using them again.

Report a concern   July 20, 2018 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

George, Did a great job,

Report a concern   July 20, 2018 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service is good and the tech did a great job.

Report a concern   July 20, 2018 — Rated 10 out of 10 by W.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great

Report a concern   July 19, 2018 — Rated 9 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products you use

Report a concern   July 19, 2018 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the no residue process. The employees (scheduling and technician) were courteous, professional, and patient with my questions.

Report a concern   July 19, 2018 — Rated 10 out of 10 by Kristina Brenner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. The tech showed up on time, wore shoe covers and explained what he was doing every step of the way. We are pleased and would recommend Zerorez to friends and family.

Report a concern   July 19, 2018 — Rated 10 out of 10 by W.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Called several times and offered earlier times. We had scheduled other appointments. Expected two but only one operator who went to work and did a good job on an old carpet in two rooms. Was very careful of the existing furniture.

Report a concern   July 19, 2018 — Rated 10 out of 10 by Tatiana Lucy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech did a wonderful job and was very polite!!

Report a concern   July 19, 2018 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and carpet looks greatm

Report a concern   July 19, 2018 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time arrival.
Got the spot out.


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