Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83939 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 19, 2018 — Rated 10 out of 10 by Scott Kirkpatrick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everytime ZeroRez comes through. Thanks again!

Report a concern   July 19, 2018 — Rated 9 out of 10 by Russell Nejdl Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin did a wonderful job, The day he came to give us an estimate, he cleaned and finished a test area of out hardwood floor. When he came to perform the cleaning and sealing he was very quick and thorough.

Report a concern   July 19, 2018 — Rated 8 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was quite pleased. I just don't have many opportunities to recommend carpet companies.

Report a concern   July 19, 2018 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets get clean and stay clean since no soap is left behind.

Report a concern   July 19, 2018 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

TIMLEY SERVICE, PRODUCT USED...

Report a concern   July 19, 2018 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good Service and Great Customer Service. Very accommodating personnel. However, once the carpets dried not all the stains came out specifically from two places and the rug didn't seem like it got cleaned really good. Please feel free to reach out to me @Phone number removed.

Thanks

First name removed A.

Report a concern   July 19, 2018 — Rated 9 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This year we are very pleased with the service we received. I had to be specific about the workers moving student desks in order to have this done. I appreciate their willingness.

Report a concern   July 19, 2018 — Rated 2 out of 10 by K.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Time of arrival was 5-7pm. Tech showed after 8pm. He did not get assignment until 6. Neighbors complained about noise going until 10pm.

Report a concern   July 19, 2018 — Rated 10 out of 10 by Mary Spencer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It does the best job

Report a concern   July 19, 2018 — Rated 8 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

The last tech you sent out on Tuesday did a great job. He was competent about the process and cared about doing a good job. I would only recommend your service based on the tech you send out. My previous experiences were nothing to brag about. The techs did as little as possible as quickly as possible. Instead of moving small items, they went around them unless I followed them from room to room pointing out the obvious.

Report a concern   July 18, 2018 — Rated 10 out of 10 by A.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and a good job

Report a concern   July 18, 2018 — Rated 9 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professionalism and courtesy of tech person and product cleaned the carpet and left them with fresh odor from pets, however did not completely remove dog feces stains.

Report a concern   July 18, 2018 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your product did a great job for us!

Report a concern   July 18, 2018 — Rated 9 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Was able to arrive next day. Tech was thorough & took pride in doing a great job.

Report a concern   July 18, 2018 — Rated 10 out of 10 by J.K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Tech that cleaned our carpet was great, he was very special young man

Report a concern   July 18, 2018 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was OUTSTANDING!!!
Thanks so much

Report a concern   July 18, 2018 — Rated 10 out of 10 by Benjamin Day Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are on time and do a great job!!

Report a concern   July 18, 2018 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price and service

Report a concern   July 18, 2018 — Rated 10 out of 10 by V.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job! I am still in need of a receipt please.

Report a concern   July 18, 2018 — Rated 10 out of 10 by Amy Conine Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are knowledgeable, friendly, and not pushy. They can tell me the best methods needed after move-outs with the rental properties I manage.

Report a concern   July 18, 2018 — Rated 10 out of 10 by David Patterson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great he did an outstanding job he was nice polite very friendly the problem I have is with the office I booked the appointment and I put it on my calendar the appointment was from 3-5 I called to find out what time he would be here and I was told my appointment was from 5-7 the tech showed up at 5:35 the email I received said someone would call me 24-48 hours before the appointment no one called when I first booked the appointment they tried to schedule my appointment for that week but I was in no rush so I set it up for the following week they said the schedule was wide open so I picked my day and time and now you know the rest of the story I love the job your company does and I will continue to use them like I said the tech did an amazing job

Report a concern   July 18, 2018 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate the good cleaning without harsh chemicals

Report a concern   July 18, 2018 — Rated 10 out of 10 by K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A good job, well done by a pleasant person.

Report a concern   July 18, 2018 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We liked the carpet cleaning and the tile/grout cleaning services. They were both excellent. Carpet was refreshed and clean and our tile floor and grout looked great.

Report a concern   July 18, 2018 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I don't do recommendations but will recommend you.

Report a concern   July 18, 2018 — Rated 10 out of 10 by Sky Erle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am a property manager with about 30 properties. I have tried several carpet cleaning companies over the last few years and found them all lacking. I heard your ad on KLUV all the time and decided to call them. I spoke to Jody Dean and asked him a few questions. He was very helpful and suggested I give you guys a try.
I am beyond impressed ! I thought there was no way to get all the stains and smell out of the carpet on one of my rental houses. in fact I would have been happy to just have the carpet fairly clean. I can assure you that I do not have a single stain any longer. in fact if I did not know better I would think it was new carpet. the person you sent out Jonathan was very respectful and informative. he went out of his way to explain everything to me and did the job in a timely manner. I not only would but have already recommended you to a couple friends.
Thank you.
Sincerely, Sky.

Report a concern   July 18, 2018 — Rated 10 out of 10 by Christian Greer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   July 17, 2018 — Rated 0 out of 10 by B.S.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Charging $120 for an 8 x 10 rug is ridiculous. DalWorth charges $40 for the same rug size.

Report a concern   July 17, 2018 — Rated 8 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

You could have customer service people that are mot rude and do the things they say they did. The technician was great 10+ bit the girls you have trying to help your customers are far from that.

Report a concern   July 17, 2018 — Rated 10 out of 10 by H.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic job, carpets look great! Jeff was extremely professional and informative.


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