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based on 83940 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very professional and asked for me to inspect as he performed the cleaning.
Both my husband and I are very happy with the results. Third time using your services, we will definitely continue to use your services..
The carpets always smell fresh and clean and not perfumed. The technicians are professional and always do a good job in removing stains - especially pet stains.
Steam clean tile
Clean granite
Clean carpets
And help get rid of pet stains
Edwin, our tech was very professional, courteous and informed. He provided great service in a very timely manner. Thank you!! First name removed
prompt service and your company does an excellent job of cleaning carpets.
My technician was excellent and gave me some really good tips!
No chemicals. Timeliness and good customer service.
Carpets are clean without any residue and they dry quickly.
Made my carpet look new again!!
My technician was Torrance and he was friendly and did a great job! I would recommend and use Zerorez again!!
I highly recommend their services! Very reliable. Sharron in Arlington.
The product totally cleans my carpet like no other carpet cleaner. It leaves my carpet looking new, and very soft. The service is on time, every time. Receiving a call 30 minutes before arrival is great! My technician, ( Boston ) was well trained, very knowledgeable, and professional. When I had a question, he knew the answer. He took time and made sure he was giving me the best cleaning possible. I will never use any other service, and I will be requesting Boston as my technician for all future cleanings!
Melinda Patton/McKinney, TX
I so appreciate getting carpet cleaned and how profession and efficient the technition is when here.
I do have a spot though that did not come up--not sure why as on Burber carpet.
Natalie
Great work, great price!
Floors look great, thank you!
Only disappointment: the last time I asked you to clean a 6’ round area rug, it was $25. (Admittedly, this was a couple years ago.) This time, I asked if he could clean the rug while he was doing the carpet and he said that it would be $108. I said no thank you and he said he could do it for $60. Still seems awfully steep for a pretty small rug.
I really liked that the service technician was right on time, polite, explained the Zerorez cleaning process and asked to see the areas I wanted cleaned. We didn't need anything moved, and he asked if we had any stains that needed special treatment or any other concerns. I showed him a few special treatment spots and he quickly treated them and began cleaning my four rooms of carpet. He finished the job quickly, professionally and effectively.
They weren't soaking wet when he finished, but only slightly damp, and they dried completely in three or four hours. They weren't slippery or clammy. They were completed dried very quickly even though we have very heavy 70 ounce 30 year old carpets.
I plan to have Zerorez come back soon and clean the rest of the carpets in my house.
Yes, I certainly will recommend this carpet cleaning service to my friends, neighbors and family.
Sincerely,
First name removed R. Last name removed
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The work that was done was great, but our receipt says we turned down pet-treatment. The whole point of having them out here was to treat pet stains. We were not asked if we wanted to deny this service, and we certainly weren't told that any denial of any stain would result in a loss of warranty. This lack of clarity has me a bit miffed. Great work, but communication could be better.
We continue to use your service because the representatives are very nice and work to clean to perfect satisfaction. Thank you!! Your prices fits my budget.
it was great, he was friendly and did a wonderful job, considering i had some severe stains and tape residue on my tile.
No chemicals, professional technicians and excellent service!
The technician that came, Clint Lacour, was super. I had used Zerorez about a year ago,
and frankly, I was reluctant to call again. Clint made all the difference. He was congenial and explained thoroughly what he was going to do and what the cost would be.
The work itself was excellent. I will use Zerorez the next time I need service and I will ask for Clint !
The difference in the before and after of our grout was astonishing. Technician was polite, informative and extremely helpful. Great experience, wish I'd done it a lot sooner.
Professionalism
Technician was friendly and did a great job. Thanks
Technician was thorough, knowledgeable, polite, and helpful with explanations.
The young man was very professional and did a great job with our upholstery.
Randy was fantastic. He was professional and prompt! I will definitely use the company again!
No chemicals
Anthony my Service Tech was the difference. Amazing!
Explained, cleaned, and was personable. 10 STARS - give that man a raise!!
First name removed
no other company does a better job than Zerorez!!
Cost effective, fast, amazing clean with no harsh chemicals. Dried fast!