Member Testimonials

The instructors are awesome! Helpful, inclusive, and upbeat.

I love the West Chester Y experience. I am an UMLY member, however I like to use your competition pool to swim laps. The parking lot is so easy to navigate, I never have to walk too far, the locker rooms are very clean, the shower curtains all work the way they are supposed to, the pool is super clean and at the time that I went, I did not have to share a lane, which is wonderful. Within the past year, I have discovered the benefits of swimming. Because I am a very slow swimmer, I much prefer swimming at WCY as it is never as crowded as UMLY.

I will gladly drive the ten extra minutes to swim here.

The variety

I recently changed my home YMCA from Kennett Square to West Chester. I had such a nice experience with processing the transition, that I became even more motivated to utilize the Y-resources and programs. What a wonderful Y-team at West Chester-Airport Road, especially the management/leadership overseeing the customer service and membership. I am really thankful and looking forward to joining and growing healthier along with our new Y-community.

It's great to see the hustle and bustle of kids using the daycare, the gym being used for classes, the workout area and break out rooms with good attendance etc.

It caters to all age groups and abilities. i love Zumba gold. It is both challenging but not over the top.

My family and I love going to the West Chester Y. It is a family friendly and safe environment. The equipment is always clean and the staff is always friendly!

Love the early morning spin classes w. Allison at 5.15 Monday & 6am Friday. Love Sherri’s classes. Love Diedra. Love Bonnie’s pump too. The instructors are tough & push & motivate me to work harder. I have seen results
A few changes that I’d like to see are:
- 6am start on sat& sun. 6.30 is too late
-too much paper around the Y. Appears to clutter the space. Let’s minimize the papers please.
Also- I bring my mug for coffee instead of wasting money on the styrofoam cups. Can we raise the coffee urn so that I can get my mug under the spout? trying to go Green by using less styrofoam cups.
The new monitors showing class schedules are wonderful - but should be mounted higher, instead of wasting valuable floor space. Thank you

Great childcare staff

Excellent programs, variety of activities for all shapes and sizes and ages. Wonderful attention to helping create a sense of well being.

I like the diversity of the classes you offer. I’ve had to cut back on what I do because of injuries and I can find enough classes to accommodate my needs. Would you consider offering a basic to medium step class?

Instructors are great and lots of variety

Good times for me. Great instructors for the classes.

The diversity of programs for people and life styles. The friendly staff

Would like to see the snap ( special needs active people) program as a regular class each session.

Diverse, professionally lead, well organized and so friendly and welcoming! Great staff!

Great group x teachers

Seem up to date to newest classes out there

I like to swim in the lap pool in the early morning before work and sometimes it is frustrating getting a lane with the swim team and masters. Evenings are not an option, so I just make do because I dont have a solution except no swim team practice in the morning. Other members have said the Y won't go for that because of the money they bring in.

Ms. Leslie is a great teacher. She is an excellent balance of fun, experienced and disciplined.

We primarily use the indoor pool and some of the gym equipment.you have lots of activities that are community-based and we like that.

Affordable and convenient location for me

The instructor (Ms Amanda) is excellent at remembering the children's names, make sure everyone is engaged and having fun while learning to be comfortable in the water!

My husband and I love coming here. The facilities are clean and well maintained. There are a variety of fitness routines for everyone on the fitness spectrum. My kids love the daycare. We utilize the swimming classes. It's been a very positive experience overall.

We love the early learners swim class. Sara has been great. My boys are really loving the water, songs, and play time.

I think the instructor to student ratio for the preschool swim lessons is great. With a small class the instructor is able to give enough time to each student.

I was very pleased this time around to see two swim instructors for the number of children in the swim class. My granddaughter is learning a lot and is more comfortable in the water.

I was very pleased this time around to see two swim instructors for the number of children in the swim class. My daughter is learning a lot and is more comfortable in the water.

I love how caring and patient the teachers are. And the projects they do

Good programs / great coaches:
Beginners gymnastics was the first organized activity that my daughter Olivia was a part of. For the first few classes I had to pry her off my leg and hand her over to a coach who lovingly encouraged her to join the class. Fast forward a few months...not only did Olivia perform in front of a crowd at the show in February but she moved up to level 1 gymnastics. Thank you Jillian, Carla and Kendall. The YMCA is lucky to have coaches like you.