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Member Testimonials
LOVE the STEP class. PLEASE DONT EVER CANCEL STEP CLASSES!
I REALLY like it that your staff ( most of them) are friendly, upbeat, and welcoming. It just starts your Y experience out on a positive note.....a friendly feel to it.
My only “feedback” would be to get an EXPERIENCED adult to manage the summer outside pool. It’s got such great potential- but the staff, from entrance to guards to snack bar, are not at the level of the indoor spaces. Not even close. The selection and prices( most too high)at the snack bar are not good. And guards are unfriendly, and don’t even seem to be well trained or well supervised. It also ( at times) is not nearly as “clean” as the inside facility.
I like the variety of group exercise and the quality of the instructors and how nice they are as well
Swim exercise classes
I LIKE THE VARIETY OF OFFERINGS; THE FRIENDLY STAFF, THE HAPPY ATMOSPHERE, AND THE EQUIPMENT IS WELL MAINTAINED.
I DO NOT LIKE THE CHANGE TO THE WAY THE CABLE TV IS NOW FUNCTIONING ON THE EQUIPMENT SO EQUIPPED. LOSS OF LARGE SCREEN AND HIGH DEFINITION, PLUS A CHANGE IN THE WAY THE LINEUP IS ACCESSED IT ONCE WAS ALPHABETICAL NOW YOU HAVE TO REMEMBER NUMBERS AND SCROLL.
Good classes and instructors
I’m a gym guy. Facility has lot of equipment and pretty much no waiting.
Your facilities and your staff
We really appreciate the swimming program Barry has put together.
The variety of classes, the qualified instructors, and the selection of times
I love the Les Mills classes that are offered.
Yoga, weight room, cardio room, community activities
I really enjoy the Gentle Yoga classes.
Great for all ages👏
Staff is genuinely friendly, helpful and knowledgable about the programs. As a new member, the coaching program is so helpful, introducing me to the many offerings, eliminating the time for me to self-explore. The daily schedule of classes offers many options in both classes and times.
Everyone who works there that I’ve run into is very helpful, knowledgeable, and kind.
The programs appropriate for my age and abilities are plentiful. The instructors are experts in the physical fitness tealm. The facilities are immaculately clean. And the staff is always cheerful and positive.
Pleasant atmosphere and great equipment.
I love the variety of classes that are offered, there are classes for all levels of fitness. It’s nice that you provide personal trainers to set up a workout program.
I like the sense of community that has developed among the morning workout crew.
Variety!
I was in the West Chester area during the week and stopped in to use their facilities to work out and really like the over facility and equipment.
I have my own workout schedule, but it's good to see the variety of programs offered/
Every thing is excellent!
I love the staff in the childcare section. All of the women there are so friendly and personable. They even ask about how my kids are doing when they see me without them. My children love it at the Y and I do as well!
Weight room is well maintained
Childcare is very good. Facilities are nicely maintained.
Multiple choices in programs
The outdoor pool and classes
I like the pool.

The classes you can choose from.