Member Testimonials

I love all the children’s crafts you are doing right now. My girls look forward to going each time to see what will be there each day.

Everything... :)

The trainers and staff in the weight areas of the gym are so friendly. The equipment is improving and getting close to top fitness standards. Keep up the great work!

The variety of classes and activities available; the facility is kept clean and the equipment is in good condition. The teachers are upbeat and motivating.
I’d like to see more yoga classes, particularly earlier in the morning, as they tend to be offered late morning now.

Lots of different classes and activities for all age groups. Clean facilities.

Variety of programs
Pools
Friendliness of staff
Cleanliness
Hours of Operation

I appreciate the kinds of spin classes that are being offered by the Y. Nice variety

I was a long-time YMCA member when I lived near the Brandywine Y, but have just recently joined the West Chester Y. I have not had a chance to participate in much yet, except the yoga classes, which I've really enjoyed. Looking forward to more programs.

The y is welcoming and the staff are friendly and helpful

Variety of programs and flexibility of class schedules.

It feels like a big family.

I have only done cycling classes at the West Chester branch when I am in West Chester. The class leaders and facilities are good.

Lots of options in activities and times available. Also the staff is great!

exercise classes.

There are a variety of activities to choose from and many different type of equipment to choose from to achieve my goals. I'm still learning all that you offer.

Timing. Instructors

The water park is so much fun for the whole family!

I love the variety of group fitness classes.

I have never attended a program, but I can tell the instructors are good. Everybody comes out tired and enthusiastic for the next class.

Group exercise is awesome!

Knowledgeable instructors, great workout!

Friendly atmosphere. All inclusive- non judgmental.

However, the outside pool “check-in” can be slow due to computer and/or human error on pool memberships. Same errors occur repeatedly even after you’ve been told it has been corrected. Frustrating.

Lots of group ex class options. Great motivational instructors. Inclusive approach to health & fitness

Lots of activities and a friendly atmosphere.

Hours of operation

So far Summer camp seems to be going great. I like that an email is sent each week outlining the activities that are scheduled.

I'm not as impressed with the swim lessons. I don't know if it's too many kids in the classes and enough time is not being spent with each child but I noticed in my case each kid has to take a level at least twice before they can move on. In speaking with other parents in the program they have also mentioned this as well. The swim instructors are amazing and very patient with each kid so it's not anything against their teaching.

Great adult Fitness classes!

The instructors are wonderful, especially Amanda and Deirdra. A very nice selection of classes and friendly staff members. It’s also always very clean!

Hours are convenient and they are not crowded

I like the energy and welcoming nature of the Y. I enjoy the classes and the guidance for returning to fitness. I like the diversity of the people.

Love group exercise classes

Nice facilities, reasonable prices