Client Testimonials

No chemicals. Safe. Great experienced
technicians who do a great job.

The one who did our carpets was very polite, explained the process and options. He asked about deals. And did a great job with our carpets.

I’ve used Zerorez for years and recommend to others.

Service was efficient, friendly and professional.

It was very easy to get on schedule. The tech even showed up early which was awesome! He was super fast and my carpets look great.

Love the results of the carpet cleaning, however their truck leaked quite a bit of oil in my driveway.

Easy to do business with you. Received an appointment in a timely & convenient manner; technician (Lincoln) was extremely professional, pleasant & efficient-- he knew exactly what had to be done & did it well. Good communication between Zerorez & technican . He also knew exact pricing agreed upon. He was able to
answer my questions accurately & succinctly regarding future additional work. Will be happy to have you do additional work here in the near future

Initially when I placed my service request I experienced some frustration, which I voiced to the representative. I called from an ad saying 3 rooms for $99. She told me there was an obligatory $25 service fee as well. If there is always that fee, put it clearly in the advertisement so the potential customer knows the amount they need to budget for before they call. Left a really bad taste in my mouth, and I'd be leaving a very differently flavored review.

Fortunately Zerorez has a technician named Matthew. My service window was 2-5 pm. At 1 pm I called to ask for a more precise arrival estimate. I was told there wasn't. I explained that we were clearing out the rooms that needed carpet cleaning and needed the latest arrival time in that window. The representative said they would let the technician know.

Then Matthew called at 2:56. He said he just finished a job and could be to my house in about 10 minutes. I repeated what I told the rep. Matthew said he hadn't been called. He asked how much time I needed. I said at least 45 minutes. He said he would call his dispatch and see what could be done. Matthew called me 20 minutes later, said my house was the very last on the books for the day. He asked if I still needed about 25 minutes. I said yes. He said he would go to bat for me with his boss.

And then he showed up about 25 minutes later. We were almost done, so as he set up, we got it finished. He was so polite and professional. A genuine pleasure to have in our home. Matthew is the reason I will recommend Zerorez. And he did beautiful work. I gave him a tip, I hope you can also reward him.

great job. very professional

I have been pleased with the fresh look, smell and feel of the cleaned carpets. I had a lazy boy love seat cleaned this time as well. It turned out really great. With fans, it all dries in a few hours. Austin was our professional this visit and he was kind, efficient and explained everything professionally.
Happy to recommend Zerorez for your carpet cleaning needs.

How quickly I was able to schedule an appointment

Cleaned well, courteous, and informative

Spots on my light carpet always are removed making it look good again.

Really great cleaning!

They did a good job. I will use them again.
Thanks

He was knowledgeable and explained the process well.

Zerorez reps arrive within the promised time window, removed my carpets efficiently, and were very pleasant.

Had my carpets cleaned by Zerorez. I couldn’t be happier with the results. They were timely, courteous, and hard-working.. I will definitely use them again. Highly recommend.

Technicians are knowledgeable and friendly.

Will did a great job!!

He was very informative and explained everything he was doing. Very professional.

My technician was very nice and took the time to tell me why certain stains wouldn't come out of the carpet. The carpet is very old so it was understandable. I appreciated him taking his time to work on certain areas that were bad to make the stains less visible. Thank you!

Customer service.

Tech was professional and got right to work!

The products utilized appear to have done an excellent job. Your tech,Allisia Walker her trainee accommplished the job thoughly. We were extremely satisfied. We will use them again.

Kyle was so friendly, and he did an outstanding job!

I've used u previously and was very satisfied .
What's with asking for a "tip"? That is ridiculous.

Young man who came to the house was so careful and thorough. We really appreciate the lack of residues, etc. Great job!

Works great

Repeat customer...used y'all at least 3 times.
William did an awesome job. Explanation of heavy soiled area was covered, took his time and was done in an hour. Will definitely call again!

Josh was a wonderful cleaner for our off white carpet. our carpet looks wonderful.