Client Testimonials

Good response to schedule service, timely, cost effective, good results.

The gentleman you sent out was very professional very courteous and he did a fantastic job. His name is RICKEY. I will in the future. Have zero Rez back and I’ll will be requesting RICKEY as my service technician.

Friendly, efficient, well done. I am very happy with my clean fresh smelling carpets. I only choose zerorez for all my floor cleaning needs.

Carpet cleaning was good. I thought the tile grout cleaning would be better and it was expensive.

we have used your company many times and satisfied with the cleaning.

The person who came was very friendly and did a great job.

We had our tile floors cleaned and sealed. They look like new again and we couldn’t be happier with the job ZeroRez did. The technician was very professional and courteous.

I was very happy with how clean my carpets were after Zerorez cleaned my carpet!

Owen was quick but very through, and polite!

When I wasn’t happy with the initial service I received I was immediately contacted and they came back out to make sure they “got it right”. I so appreciated their commitment to the customer.

Timely and personable .

Clear communication. Product works well. Technicians are in uniform and wear foot protection. Friendly and prompt.

GREAT SERVICE

High quality service at a reasonable price and well-informed, friendly staff

Service man explained everything really well and did a great job.

Excellent customer service!

Our service was done in a timely matter and just as we ordered. We were very happy with your service and products.

Great job; friendly professional technician

Clean carpet. No smell. Professional and kind worker

Great job great price great tech THANKS!

Always very professional. I like not using chemicals on my floor.

Company displays good business practices for the most part. They are always on time, well trained and upstanding employees. Their carpet cleaning method is superior and they do not leave a mess behind.
My only complaint is that you will get a quote over-the-phone when you schedule the appointment, but sometimes that price might change after the technician arrives. My recollection was clean 3 rooms for $147 and get a 4th room for free. If there was a mention of size limitation for the room, that was not pointed out to me. So the technician said my master bedroom was oversized and would cost more. However, there's a lot of large furniture in the bedroom so it's only traffic areas being cleaned... so I had a problem with that. In fact, all rooms cleaned were only traffic areas because of large furniture. There was also a change in pricing for a hallway. He gave a footage number for the average hallway and mine was longer, however, that hallway is quite narrow so I didn't understand that thinking either. I didn't argue, but I think they need to improve how they quote over the phone and what the technician is allowed to change when he gets to your house.
So, as stated in my first paragraph... if they get so much correct, why not fix the pricing complaint and be stellar instead of very good. My opinion.

I liked the ease of booking online with the added reassurance of helpful follow up calls, that the treatment is chemical free and straightforward and that the staff were knowledgeable and very friendly. Thank you!

how professional and courteous the person was in cleaning the carpet.....love the fact it's not stiff after it dries, too.

The carpets remain clean for a longer period.

Great job! The inspection was thorough, the advice on what was needed was spot on, (no pun intended) :) and the follow-through was exceptional with a high-quality result. The team was outstanding—I’d request those two fine gentlemen every time if I could. They were courteous, honest, knowledgeable, and represented everything a consumer looks for with true professionalism. Overall, it was a fantastic experience!

Great technician totally please with the service.

This was my first experience with Zerorez, and I have nothing but good things to say. The service technician arrived on time, explained everything, the carpets look great, and although we had moved as much as we thought we needed to, our technician moved several additional things, replaced them, and put plastic protectors underneath the legs. I'm so impressed and will definitely call Zerorez again.

Great job cleaning my rug and carpet.

The employee (Auggie) that came to do my grout was very personable and informative. I would definitely use Zerorez again.

Professional and friendly.