Client Testimonials

Excellent communication. Knowledgeable technicians and Inlike the quality of the product that goes into my carpets

Great customer Service. Carpet looks as good as new!

The two tecs arrived on time and were done quickly. My carpets look terrific and the price was grear.

Easy scheduling, great, reliable technicians!

Reliable service. Professional technicians.

The carpet gets very clean and stays clean. Clean with water not chemicals. Drys fast. Been using ZeroRez for years. I think the technician, Kris in Bellevue, is the best I’ve ever had clean my carpet. Others have been good but he was exceptional.

Overall it was a good experience. Appreciated that my carpet wasn't "crunchy" after cleaning like it had been with another company. My only concern was a number of spots weren't removed in one section of our living room. My husband was able to treat them with a store-bought cleaner the next day so I don't believe they were too tough to come out. However, Dominic was able to get similar spots out of the carpet on our stairs and hallway. Dominic was kind and didn't pressure me to add things on.

They were on time and he worked very quickly, the carpets look amazing! Thank you

Professional and informative staff.

Everything, Price, customer service, quality of work.

First Ricky was very pleasant and knowledgeable. He was friendly while concentrating on getting the job complete. We noticed after drying the carpets were clean without any stiffness. We have been looking for a new service and I believe we found that with Zero Rez and Ricky

Service and quality of work.,

Steven did a fantastic job. He explained everything very well, worked efficiently and was polite & respectful. He should be your model service employee. For that matter he should be an example for all other businesses on how employees/ representatives should conduct themselves with clients.

Did a great job. He’s supermn

Always a great job, friendly competent service and on time.

Excellent work done.

Your process gets carpets cleaner than anyone else

Charles was great. He was prompt, professional and very polite. I would highly recommend him for your business needs or residential need.

After bad experience he came back and tried to make it better. I can now live with it.

Well just left you a great rating on Google.
And yes, great service, great results and great tech.
My carpet looks so much better, and my carpet is getting old.
So, thanks again see you next time.
Zerorez is awesome!

What a great experience! Caleb was fantastic and went above and beyond. Truly, such a great guy, very knowledgeable, and completely transformed the carpets in our new home. Highly recommend!

The technician was very thorough and explained the process well. He was able to take before and after videos, and I am very satisfied with the results.

...

No soap and no residue, workers are always hard working and very friendly, I’m comfortable with them in our home

Just very good

It is amazing to me how effective you are at getting stains out of carpet.

Friendly, professional technician. Prompt timely service. Explained how the air duct cleaning service was performed and showed us video of both our units. Recommended additional cleaning of blower upon inspection of unit.

Very professional informed and accommodating staff members. Love you guys.

Also some pricing feedback, as a loyal customer, I think you should reconsider your area rug pricing. I watched the process and it doesn’t appear to be as in depth as actual rugs. I got three full rooms; it was the same cost for three smaller area rugs, which probably didn’t even equal half of one room. I would reconsider that.

The service techs always perform a great job. Always courteous and timely.

Our technician Kevin was great! He was knowledgable, efficient and gave me many options. Carpets looked great!