Client Testimonials

Fast, friendly and efficient service! Great job was done on my carpets and they look fabulous!

No harmful chemicals for my family or the dog.

Clean plant based non toxic products used.
Results are amazing besides the wear and tear of normal use at least I know my couch, rug and carpets are clean and fresh smelling.
The service technician was very polite, respectful and explained everything very well.
Everything smells fresh and looks revived and dried pretty quickly.

Zerorez does a great job but what sets them apart from other companies is the technicians. Mine was respectful of my phone, explained everything to me detail, and is a great guy! You can promise great service, but it comes down to that person who shows up and does the work.
10 out of 10!

My carpets look new! The technician took the time to explain the price and the process so there were no surprises. He was very conscientious of my home and treated it like it was his own. Carpets dried quickly and feel soft. No residue and no worries with my pets. Highly recommend!

Carpet looks great. Tech was quick but through.

Your products clean very well and do not have a chemical smell. The technicians are knowledgeable and work very quickly.

Your techs and the fact that my carpets look great and dry quickly .

The tech that came out was very pleasant, he explained the procedure and helped moved heavy furniture for me. He completed the work in a timely manner. Wore shoe protection.

Professional and efficient

Environmentally clean and great people.

Mostly clean but some areas still showing some staining, e.g. carpet by front door

The duct cleaning was performed by technicians who were very professional. They even showed me what it looked like in the duct while cleaning. Highly recommended.

They did an awesome job and were very professional.

Always on time friendly, thorough service!

The technician who performed our service did an excellent job! Before starting he went over what over the service being provided that day and offered other options as well. He did a great job cleaning the carpet!

The gentleman who clean was very friendly and professional

They were here on time, very nice, and did a good job.

Great product, clean. Great customer service and wonderful technicians!

Everything

Carpets were clean. Tech Tavaris was great. Give him a raise.

Zerorez was recommend to me by Migala Carpet in Kalamazoo. I was a bit hesitant as I was not at all familiar with Zeroez but figured if a major carpet store recommended them they have to be pretty solid. And Zerorez did not disappoint. Booking an appointment was easy and quick. The gentleman who did the service (Josh) called before he arrived and was super polite, generous and professional. Prior to cleaning, he walked me through some problem areas and suggested how he'd like to address them. Then he spent several hours cleaning the carpets and at the end of the day they turned out fantastic. Honestly, I could not be happier with the service, price and overall value. I would highly recommend them!!

Jordan was very polite, quick and efficient

Jacob was an excellent communicator and shared what additional product offerings were available should I need or want them but did not push or feel salesy. The rug was a little beyond repair but the cleaning was very cost effective and I will use this organization again should I have a need to. Thanks, Jacob, for being so great! You're an incredible asset to the organization and your team.

Very helpful and friendly service

Professional, polite employees. My carpets look brand new

They got old stains out and the carpet looks great

Zeroez did a fantastic job cleaning the carpets of my rental property. Honestly, there were two stains I didn't think would come out of the carpet yet Zeroez managed to make them disappear!

Zeroez staff was easy to work with and the carpets look amazing! I highly recommend Zeroez!!!

Alex was great on carpet cleaning
Also had your folks clean dryer vent

Mike was very informative and thorough. My carpet looks great. I will definitely be using this company again.