Culligan International
9399 W Higgins Rd
Rosemont
IL 60018
United States

Customer Testimonials

Report a concern   May 22, 2026 — Rated 10 out of 10 by Norma Parrish Culligan of Tallahassee
What do you like about our products and services?

We like having clean and safe water!

Report a concern   May 22, 2026 — Rated 10 out of 10 by K.N. Culligan of Troy, NY
What do you like about our products and services?

Tech Moe show up this morning it was so helpful and great to have here …he take care of our problem with the feeder pump …it was good work ty

Report a concern   May 22, 2026 — Rated 10 out of 10 by Norman Hembel Culligan of West Bend
What do you like about our products and services?

Home delivery and flexibility of that delivery. The reliability of the delivery system the water cooler is excellent. Very happy with everything.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Shelley Cockburn Culligan of London
What do you like about our products and services?

I never have to worry about my water softener as they do everything. All maintenance and up keep. They are awesome guys. So friendly and polite.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Russ Watters Culligan of Belleville
What do you like about our products and services?

professional and easy communications with deliveries. can change amounts, cancel or increase normal deliveries with ease.

Report a concern   May 22, 2026 — Rated 10 out of 10 by M.S. Culligan of Iowa Falls
What do you like about our products and services?

Reliable equipment. Staff and technicians are professional and responsive. We love our soft water and RO system!

Report a concern   May 22, 2026 — Rated 9 out of 10 by Pat Hansen Culligan of West Bend
What do you like about our products and services?

Alex did a great job installing our new Culligan water softner system. System is operating great !

The only improvement in the service is if Culligan West Bend brought enough softner salt to fill the tank during installation. They only put in 2 bags. Not a very efficient method of operation. Now Culligan has to come back and delivery more softner salt. Just charge me upfront and save a trip back.

Pat H.

Report a concern   May 22, 2026 — Rated 10 out of 10 by M.D. Culligan of Minnetonka
What do you like about our products and services?

Convenient salt delivery services & driver always personable!

Report a concern   May 22, 2026 — Rated 10 out of 10 by Steve Skinner Culligan of Troy, NY
What do you like about our products and services?

Service is friendly, customer centric and products work

Report a concern   May 22, 2026 — Rated 10 out of 10 by D.E.C. Culligan of St. Louis
What do you like about our products and services?

Bee a customer for 50 years. Never disappointed.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Shirley Miceli Culligan of Minnetonka
What do you like about our products and services?

The water taste, clean and clear
The service techs are always polite and helpful and fast at maintaining the system
Customer service has always been spot on

Report a concern   May 22, 2026 — Rated 10 out of 10 by S.R.D. Culligan of Buffalo, Minnesota
What do you like about our products and services?

Timely communication before delivery.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Thaddeus Modrzejewski Culligan of Romeo
What do you like about our products and services?

You have great products for my home water care and I love the Dura-cube salt delivery system which helps me get those heavy bags of salt down to my basement. All of your staff is also always very friendly and helpful every time I go to your store. Would it help if I said that I have been a loyal customer for about 30 year's. Thank you for being there for us.

Report a concern   May 22, 2026 — Rated 10 out of 10 by John Benson Culligan of Brantford
What do you like about our products and services?

Great service. We love our delivery man.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Steve Brock Culligan of Cincinnati, OH
What do you like about our products and services?

For the past 10 years, my water softener has operated flawlessly with no major issues, so when it started acting up, I noticed the difference immediately.

Ron Ward came out to diagnose the problem and recommended a rebuild due to the age of the unit. At the time, Ron was also training Joe. He explained the process and estimated that the system would most likely be ready by the end of the week. Since this was on a Tuesday, I thought that was an excellent turnaround time, while also knowing that schedules can sometimes change.

To my surprise, I received a message on Thursday letting me know the system had already been rebuilt, re-bedded, and was being tested in the shop. Later that same day, they contacted me again to schedule reinstallation for Friday.

Ron and Joe arrived exactly when promised and had the system reinstalled quickly and efficiently. I was genuinely impressed by how fast they completed the entire process. Both Ron and Joe were professional, courteous, and took great care to keep the work area clean throughout the job.

I couldn't be happier with the service and would highly recommend them to anyone needing water softener repair or maintenance.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Mildred Shelton Culligan of Belleville
What do you like about our products and services?

very easy to navigate

Report a concern   May 22, 2026 — Rated 10 out of 10 by N.W. Culligan of Richmond, IN
What do you like about our products and services?

Water always taste great Deliveries are always scheduled Love having hot or cold water at fingertips

Report a concern   May 22, 2026 — Rated 10 out of 10 by C.M.D. Culligan of Newburgh, NY
What do you like about our products and services?

The service techs are great, especially Tim. You stand behind your products with replacements and/or repairs.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Glorene Barton Culligan of Phoenix
What do you like about our products and services?

Very pleased with my service customer service is awesome I like the fact that they work with you and the delivery services are great as well would definitely recommend their services

Report a concern   May 22, 2026 — Rated 10 out of 10 by B.J.B. Culligan of Anoka, Minnesota
What do you like about our products and services?

Mat did a nice job

Report a concern   May 22, 2026 — Rated 10 out of 10 by Curtis & Estelle Hieggelke Culligan of Wadena
What do you like about our products and services?

Good water - always on schedule & always get my order right.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Daryle Uphoff Culligan of Minnetonka
What do you like about our products and services?

Courteous

Report a concern   May 22, 2026 — Rated 10 out of 10 by Anna Williams Culligan of Vero Beach, FL
What do you like about our products and services?

The service workers are terrific. They explain every detail and are responsive to my concerns. The office staff provide excellent customer service.

Report a concern   May 22, 2026 — Rated 10 out of 10 by T.M. Culligan of Fairfield, OH
What do you like about our products and services?

The employee that delivers out salt is always professional and friendly. At the door with a smile asd asks "How have you been"

Report a concern   May 22, 2026 — Rated 10 out of 10 by A.C.E. Culligan of Fairfield, OH
What do you like about our products and services?

Water tastes great and the prices are right.

Report a concern   May 22, 2026 — Rated 10 out of 10 by John Gurley Culligan of Sacramento, CA
What do you like about our products and services?

super service

Report a concern   May 22, 2026 — Rated 10 out of 10 by I.M. Culligan of Elmira
What do you like about our products and services?

Everything was fine with this visit. However, I would have liked a reminder call beforehand giving me the timeframe of the visit. I had to call to find out whether anyone was coming and approximately when to expect them. My time is also valuable!

Report a concern   May 22, 2026 — Rated 9 out of 10 by J.I. Culligan Water Products of Melbourne
What do you like about our products and services?

Reliable service for delivery of salt for the water softener system.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Karen Malmarowski Culligan of West Bend
What do you like about our products and services?

They keep a schedule for the services we need & let us know when they will be coming.

Deliveries are on the dates they give us for solar salt.

Report a concern   May 22, 2026 — Rated 10 out of 10 by R.D.B. Culligan of South Jersey, NJ
What do you like about our products and services?

very easy to deal with and always professional.


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