Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   December 5, 2025 — Rated 9 out of 10 by R.A.D.F. Quarles Fuels/Dixie Gas
What do you like about our products and services?

The local propane delivery service is great. The phone of Superior Propane and its web portal both were non operative, making it very hard to order a delivery.

Report a concern   December 5, 2025 — Rated 9 out of 10 by S.A. Osterman Propane
What do you like about our products and services?

Timely delivery, respectful of the property and friendly when I'm home to talk to the delivery person.

Report a concern   December 5, 2025 — Rated 10 out of 10 by M.B. Virginia Propane
What do you like about our products and services?

Deliver fuel when scheduled.

Report a concern   December 5, 2025 — Rated 9 out of 10 by Bruce Burgess & Alice Rath Griffith Energy
What do you like about our products and services?

I like the professional service of the propane drivers at the delivery site. They have always been friendly and in good spirits.

However, the telephone operation is beyond broken. I was told multiple times that there were more than 80 previous callers ahead of my call. And that the wait would be more than an hour.

Not happy about this aspect of the company.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Joe Colosimo Superior Plus Propane
What do you like about our products and services?

Love the service. Love the auto pay. The remote monitoring is a game changer. Thanks!

Report a concern   December 5, 2025 — Rated 10 out of 10 by Katherine Lupia Superior Plus Propane
What do you like about our products and services?

Friendly, knowledgeable customer service

Report a concern   December 5, 2025 — Rated 9 out of 10 by John Myers Freeman Gas
What do you like about our products and services?

They keep my tank filled automatically.

Report a concern   December 5, 2025 — Rated 10 out of 10 by E.O. Superior Plus Propane
What do you like about our products and services?

Great sep

Report a concern   December 5, 2025 — Rated 10 out of 10 by L.K. Griffith Energy
What do you like about our products and services?

Ease of delivery and setup, kind people, always reliable!

Report a concern   December 5, 2025 — Rated 10 out of 10 by T.C. Freeman Gas
What do you like about our products and services?

Dependable, fair pricing, and auto tank filling so I never worry about running out

Report a concern   December 5, 2025 — Rated 10 out of 10 by Lloyd Edmonds Quarles Fuels
What do you like about our products and services?

Quick Delivery and great customer service

Report a concern   December 5, 2025 — Rated 9 out of 10 by E.M. Rymes Propane & Oil
What do you like about our products and services?

Reasonably responsive to requests for help.
Usually timely with autofill.
Respectful,of us and our home, especially when here for servicing of equipment.
THANK YOU.

Report a concern   December 5, 2025 — Rated 9 out of 10 by Michael Trudeau Stiles Fuel
What do you like about our products and services?

Responsive when I call. Courteous office personnel.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Robin & Mike Trexler Yadkin Propane
What do you like about our products and services?

No hidden fees…

Report a concern   December 5, 2025 — Rated 10 out of 10 by T.M. Superior Plus Propane
What do you like about our products and services?

Delivery was good. Driver professional and courteous.

Report a concern   December 5, 2025 — Rated 10 out of 10 by D.M. Osterman Propane
What do you like about our products and services?

Great service

Report a concern   December 5, 2025 — Rated 10 out of 10 by Rusty Smith Southern Propane
What do you like about our products and services?

Great service!! Highly recommended

Report a concern   December 5, 2025 — Rated 10 out of 10 by A.M.A. Reed Gas
What do you like about our products and services?

You’re people

Report a concern   December 5, 2025 — Rated 10 out of 10 by Harold Clark Freeman Gas
What do you like about our products and services?

I cannot figure out how to log in to my portal. It’s set up and ready to use but I can’t get in!!

Report a concern   December 5, 2025 — Rated 10 out of 10 by O.R. Quarles
What do you like about our products and services?

On time

Report a concern   December 5, 2025 — Rated 10 out of 10 by David and Virginia Bradley Allen & Mathewson
What do you like about our products and services?

Always responds

Report a concern   December 5, 2025 — Rated 10 out of 10 by F.D. Rymes Propane & Oil
What do you like about our products and services?

Very quick delivery, was told 5 to 7 days, but delivery was the next morning. Before I had cleaned up the snow storm. Thanks

Report a concern   December 5, 2025 — Rated 10 out of 10 by Ann Marie Farr Freeman Gas
What do you like about our products and services?

Friendly and fast service.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Ken Adams Freeman Gas
What do you like about our products and services?

Good service. Seems to have slipped since Superior Gas bought Freeman.

Report a concern   December 5, 2025 — Rated 10 out of 10 by A.D. Freeman Gas
What do you like about our products and services?

They have friendly and knowledgeable staff. Fast deliveries.

Report a concern   December 5, 2025 — Rated 10 out of 10 by J.E. Freeman Gas
What do you like about our products and services?

I have not had any problems keeping my tank full of gas, Thank you

Report a concern   December 5, 2025 — Rated 10 out of 10 by K.B. Sandhills Propane
What do you like about our products and services?

Very nice people. Very helpful, Delivers promptly.

Report a concern   December 5, 2025 — Rated 10 out of 10 by WESTLEY W.B. and JENNIFER A. Tucker Champagne's Energy
What do you like about our products and services?

Always consistent. Fair price. Decent web platform. A+!!! Would (and have) recommended you to many. Don’t ever change!!

Report a concern   December 5, 2025 — Rated 10 out of 10 by J.A. Rymes Propane & Oil
What do you like about our products and services?

Clean burning gives good heat

But when you call, it’s hard to get a hold of somebody you end up being on hold for a long time

Report a concern   December 5, 2025 — Rated 10 out of 10 by M.D. Yadkin Propane
What do you like about our products and services?

Very responsive and friendly service


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