Customer Testimonials
Dependability.
Always there when needed. Great customer service
courteous and reliable driver. Easy scheduling
Polite and efficient customer service
Great customer service. Prompt delivery and easy to make payments on line.
Thank you for your prompt service.
You have always been good to us, always try to help us and work with us.
I have nothing bad to say about this company or the way we have been treated
Easy and convenient!
You never let me run out Price is a little high for propane
We must have a reliable provider that will keep our tank adequately supplied especially during the challenges of winter. Our rural location and long, sloping driveway requires skilled drivers. We appreciate having a stable price agreement which allows for planning necessary expenditures. The office staff are well trained in helpful and courteous communication. These are important considerations in selecting a trusted supplier and Rymes meets these expectations.
Service is very timely with automatic delivery.. I never have to worry about running out. Thank you.
Very reliable in delivering with no worry of running out or having to remind anyone to come. Appreciate being able to pay up front for the season.
Very good customer service
Professional staff and local support..
This company always takes care of me. I ran into an issue this year where because of the storms, my propane was delayed in getting to me. I called to ask for an estimated delivery time and they assured me that I was scheduled and would get the delivery as soon as the roads were clear. Sure enough a few hours later the truck pulled up.
Great pricing, and people show up on time.
Osterman Propane has been a great fit for our propane needs. We are first-time propane users and the process has been fairly simple. Osterman Propane has been very knowledgeable and helpful in answering questions as well as providing services that work for us. We love the up-front pricing and automated delivery systems. The budget service and the automated pay capabilities mean we do not have to worry about when or how much to pay for a bill. It is nice to have one thing we do not have to worry about in this interesting world!
Personal. Helpful and friendly.
Fast and reasonable prices.
Never a delivery problem
Online capability
Very responsive to my personal needs.
Service
Very pleased with the services. I travel and I am happy that my gas usage is monitored by Superior at all times. They are prompt and reliable with friendly communication and service.
Friendly staff and great service.
Great service great people.
Fast response, excellent customer service.
you monitor my tank usage
Always very helpful and timely
We recognize that there were many complaints about your service over the winter. There was one time when we were very low on propane and were concerned. We heat with propane, have a propane stove, a fireplace as well as our generator being fueled by propane. We did get a delivery but it was a bit later than we felt comfortable with. We do believe that you have stepped up your service to make your customers feel more comfortable. We like how you have added the feature to your website to request delivery for monitored delivery customers. It was a tough winter in many respects and we think you have responded appropriately!