Customer Testimonials
I was extremely happy that fuel oil was delivered before freezing temperatures arrived!
Great technician and staff
Promptness of service and friendliness of the delivery person
Great service
Automatic refill program with text notification is great.
They are reliable and have never called for a refill. Customer service has always been friendly and helpful. Was worried when our local bought out but so far things have been the same.
I want to say that Gino, the representative that that inspected my LP tank, was very professional and exceeded my expectations. He is an asset to your company.
Serious and kind people. The technician who set up the gaz fireplace was very good ( Jamy?). The price is very good
My propane tank was down to 20% and Freeman associates came out and filled up my tank on Saturday! Fantastic!
Convenient and responsive.
I like the my tank is monitored and I don't have to worry about running out
It is easy.
Customer service and reliability are great
Great service great customer service highly recommended
Customer service
Excellent service
Timely and quick service. Show up when we need it.
Delivery driver was friendly, and the delivery was quick after ordering the propane.
I have trouble to edit my payment message on line, Why is that not possible?
I tried for 2 days to contact any office and was put on hold for more than an hour when I gave up holding. Please, let me know what I have to do to change my payment method, my previous credit card was hacked and I had to change it.
Elfie Schmid
I like being able to check my tank online.
I chose Freeman Gas on its reputation and the advice of others. They continue to provide excellent service.
Under the new wifi level readings, service has been on time never leaving me to call to get fuel. Its a relief off my mind as the last time this happened five years ago running dry turned off all my utilities, furnace, gas hot water heater, and stove/oven. When I turned the furnace back on a pipe had frozen causing a break in my ceiling causing water to flood my downstairs hardwood floor. Fortunately my insurance covered some of the loss but I got no help elsewhere with the driver at the time saying they did not cover restarting the appliances and I was basically on my own.
I have used your propane service previous Osterman and now Superior for over 35 years, I had a brief run with the vendor from Stephentown delivered but reneged on a service payback once he had me as a customer. I will not do business with people who operate from that paradigm and would turn to electric, oil, solar, wind or any other means I would have to engage to get the job done. For the present I am pleased with your service and pricing and have recommended you to other Stamford customers who use another supplier.
Fast service and very professional and friendly
products are good, as it is the only place to get kerosene, service is good, but too expensive. You charged me over $500 for a simple ignitor install.
Always on time and friendly
As long as you pay for service they usually bring gas within 3 days.
If I have a problem with my furnace they come to fix it timely and are very knowledgeable.
Fixed rate for community
Always professional staff. From the office to delivery. Friendly delivery personnel with ear to ear smiles. Caring management…
Unlike a competitor, your fleet provide service w/o my tanks going completely empty-great timing! Drivers are courteous, friendly, and, gratefully, capable of backing up w/o being all over a customer's lawn.
The only curiosity is that customers lock into contracts for price, based on expected rises...If prices dip, no minor rebate. (Like knocking $20 off...to make the customer feel less like they've been pillaged) But I certainly would recommend to others.