Client Testimonials

I love how clean my tile and grout are now!

Ben did a great job and our carpets look and smell fantastic!!!

Fast, friendly employees!

The fact I was called twice before my appointment as reminders, then 30 minutes before the scheduled time the day of the appointment and a followup call after just to check everything went as I expected shows how much Zero Rez cares about their customers.

Also the technition, I beleive his name was Jordan explained a lot of other services or techniques that would make the carpet look newer. I never felt pressured more like I was being educated to the processes. However this is a rental property and the carpet is not in that great of shape so we were just interested in getting it clean, which they did.

Very reliable, very friendly and informative of procedures

Super friendly staff. Everyone from the initial phone call to the guy’s cleaning the carpet went above and beyond

I have used many carpet cleaning companies in Austin and yours is the best!!
Will continue to recommend you to all my clients.
Harry Pokorny
Lone Star Properties

Great company willing To do whatever it takes to make there customers happy and satisfied!

Zerorez did a fantastic job on our carpets! I will highly recommend you to all our friends.

For 14 year old carpets, they turned out really good.

Great job on everything.

Friendly, professional staff

Straightforward process. Didn't take long. All explained. Dries quickly!

No chemicals! Great service and employees!

Service technicians are always, friendly, helpful and knowledgeable.

Carpets look great! Dried faster than ANY other service I have used in the past.

He arrived on time, got right to work, performed tests to determine which product would be best. He finished the task promptly, accurately, and professionally. The end result exceeded our expectations, and commend him for his performance. We have already recommended your company to two other family members. This was our third time to use Zerorez, and have always been very pleased! Please extend our thanks for your employee and your company!

Excellent service and Beau was extremely professional and thorough. WE WILL BE USING YOUR SERVICES AGAIN.

Nice guys

Easy to schedule and great professional service.

I am blown away with how clean our carpets are! Ben, our Zerorez team member, was very professional and did a great job explaining the service and process. We will definitely recommend Zerorez to our friends and family, as well as use your team again!

That you don’t use harsh chemicals

It was done quickly and professionally. I love the results.

Knowledgeable staff and clean smell.

The tech paul was a real pro very efficient and courtious will use him again for sure

The guys were very professional and friendly. They seemed to do a good job and they wanted to make sure that I was satisfied with their service. They arrived during the timeframe they had given me. When I talked to the man on the phone, he was very nice and professional also.

Beau was full of information and offered solutions. The carpets look great!

Service

Cleaning in Cedar Park, TX performed by BEN was outstanding. He exceeded expectations and I'm a rather picky and demanding SOB.
The end result was fantastic.
Thank You.

If I had an issue it would be with the call center. I called several weeks ago to get a basic introduction and estimate.
At that time, I was given a cost $99 minumum for 3 rooms. Since I only have two rooms of carpet I was still happy with the price. That person told me that the cleaner would vacuum and move furniture.
When I called last week to schedule, the price had escalated and if I wanted it 'really' clean, there would be an upcharge for some rotating brush service, no vacuuming prior to cleaning and all furniture except the bed could be moved. That's a bait and switch tactic and implies that without the extra brush business, the cleaning is only marginal. I organized the cleaning for a friend who is undergoing chemo therapy and of course I wanted it cleaned as well as possible. Ben told me that the service techs are instructed to not move any furniture for risk of injury or causing damage, which makes a lot of sense.
I personally ended up moving everything because I wanted the best outcome and vacuumed twice myself before Ben arrived.
It's disconcerting when there is inconsistency in the information provided and cleaning isn't cleaning without an upgrade/upcharge.

Informative, organized