- Phone: 425-453-9376
- Visit Website
Client Testimonials
Our service rep was really great and worked very hard. She was not able to get all of our stains out, but overall the carpet is much cleaner.
The tech let me know everything that he was going to do before he proceeded.
Very happy with the job he did.
First name removed
Easy to set up an appointment. On time and did a great job.
The rugs look great but I'll wait a few more days to make sure stains don't return. Paul did a good job and was good at explaining the process.
Not at all happy with the lack of communication from your office. We were told we would get a call 24 to 48 hours before to give us an estimate of arrival time. We heard nothing. I called at 4:45 on Monday and was on hold for 20 minutes, was invited to leave my name and number for a call back which didn't happen. Also sent an email. Paul did call around 7:30am to say that he would be here in an hour. But, while we saw him pulling into the driveway we got a call saying you would be unable to clean our rugs until Saturday!! Paul did explain that you had been shorthanded in the office. When I recommend your service I will also tell our friends about the poor communication.
your professionalism
Technician was courteous and professional. Results were outstanding.
Good staff.
It was fast and easy, and my carpets look great.
I love that Zerorez doesn't use traditional soap so your carpets stay cleaner longer. But what's even more impressive is how professional everyone is at Zerorez. They stand behind their results and if you need them to come back, they will do so without any complaint. I will always use Zerorez for my carpets and upholstery.
Efficient service, punctuality of service provider, low-lift from a customer standpoint.
Our Technician was superb! Very knowledgeable, fast, and our carpets look great! We will definitely recommend this company, especially with young children playing and crawling on the carpets, we feel better knowing it was a chemical-free clean!
I really liked the fact that there are no chemicals involved. My husband and I just got a new kitten and were concerned about that. I was impressed on how much dander that came up even after I vacuumed ahead of time. The carpets look great and I especially like that the dry time is much shorter! I would highly recommend this company! The young man that did the cleaning was very personable and professional also.
Camille king
Your service is prompt, conscientious and efficient.
Professional and friendly.
Carpet cleaned well, courteous workers, dries fast!
Service is great, friendly personnel. Personnel listen to the needs and they explain everything. Products work, and I can have peace of mind knowing that won't hurt my children or pets.
The lack of chemicals. Also, we loved the professionalism of the worker.
We love Zerorez! Excellent job! Carpets are very clean and like new with no chemicals! Dried in less than 24 hours! Technician was very polite, explained everything, and was very careful with walls and corners!
Carpets look great. They are finally dry. Services were done by a technician that explained everything. I am pleased.
Your customer service is amazing! I appreciate how everyone I spoke with, insisted on doing a reservice, and did not make me feel like I was being unreasonable. TY!
Friendly, respectful worker....didn't full around, went straight to work...carpet looked great when he was done.
They said they would be coming between 12:00 and 4:00 . They called at 11:15am and said, they were on the way. It freed up my day for the other thing I needed to get done. they finished the job in about an hour. It came out great.
The technician was great, frienly, quick and delivered a quality product for a fair price.
The technician did a great job. The carpets felt and looked very clean. No residue left in the carpet.
William was professional and quick. Answered all my questions and the rugs look great! Love the fact you don't use chemical cleaners.
I was very pleased carpet came out beautiful and Paul the person that came out was so nice we will differently use your company again.
The tech that did our carpets was so sweet, explained everything she was going to do and the end result was amazing!
They were on time and did a great job at the quoted price. Which was considerably less than any of the competitors.
Did good job getting rid of old stains. Pleased with result of cleaning

Scheduling and service was accomidating when there were scheduling issues on my end. Very responsive.