Customer Testimonials
All has been good by Terminix people. An occasional bump in the road meant I could not give a 10. But I have used them for at least 40+years so that should tell anybody that they are very good!
My text seems to care about my concerns, and the cost are very reasonable
You show up when you say, do not disturb me working
I do think your service rate increases are a bit high but worth it as far as I'm concerned.
Bryan Haney, our Terminix representative, is always polite and professional. He always asks if we have any areas of concern. We are always appreciative of his service.
Miranda has been amazing
Karen is the "face" of Terminix to me. She's professional and caring
Awesome service highly recommend Jaileen Roque excellent communication arrived on time service above an beyond would highly recommend 🤗
Technician, Ben, always calls ahead if time to notify the date and time window he will be coming. He always asks if there are any new problems and explains what he is going to do. Terminex service has been excellent.
Exceptional customer service by your technician (David)...his attentiveness to our needs keeps us loyal to Terminix...well done to your good and faithful servant!!
Your technician texts to tell me a window of when he will arrive, always comes within that period, and texts after to say what he has done. I do check my Ring to make sure work was done (my son, who had a different company, terminated their services last year xbecause camera reviews showed they weren't doing ANY spraying - this prompted me to check the Terminix work).
Process was straightforward and professional. Service Tech explained what he was doing throughout the treatment.
I like Luz Munoz who comes to do the treatment. Due to my last experience with the employee who came to do the inspection, I don’t trust what anyone tells me.
Richard, who takes care of our house, is the main reason we use Terminix.
Tech emails in advance, on the way, onsite and after service. Great!!
The quarterly visits are great help keeping everything under control
The primary reason is Carlo is very through and smart. I have not had that good luck with others from Terminex.
You are doing a great job
Our Home insect spraying profession , Eric, has been attentive to our requests, delivers effective treatments. He is knowledgeable, friendly and communicates well. John G
On time and focused on doing a good job.
Good service
They came out promptly when I called to treat my ant problem.
Excellent
Great service today
Communication is very important to me and I appreciate knowing in advance when someone is coming to my house. We have had the same representative for years (Robert) and he is very personable.Thank you Robert for all that you do.
Always do a gòod job.
Prompt and efficient service.
I love my gay who served my house
Good job. Very polite and professional.
The communications leading up to service and the service performed is always efficient and thorough. Kevin, our technician, always does a nice job keeping our property free from BUGS!
I'm only giving this score because the local tech, Eddie that serves my property is fantastic!! Always communicates what he's going to do before the service and afterwards.
Regarding your customer service when I call using the number you have listed to request something or have a question they are the WORST! I've been given incorrect information numerous time's