Client Testimonials

The service, the non toxic aspect and the smell!

Fairly inexpensive and got out the tough wear marks and spots in the carpet

They were very prompt and customer service was great.

Everything was done timely and you offered services I needed. Technician Kevin was very knowledgeable.

Seth was nice and informative. Products seemed to work well. Couldn’t get stains out of 2 chairs but likely no one can.

Donna did a great job, the carpets look brand new.

From the beginning till the tech finished everything was great. The tech was professional and knowledgeable (Donna). The entire process was great and we would recommend your services to our friends and neighbors

We had an appointment scheduled with another company and they cancelled on us the day before. My husband was looking into your company at around 5:00pm and we had an appointment scheduled for the next day within minutes even though you supposedly closed at five. We were moving into a new house so we had to have it done that day before all our furniture arrived. Donna was great from the moment she arrived, even before, calling to let us know when she would arrive. She explained everything very clearly, told us what to expect and didn’t do anything before telling us and making sure we understood completely. She didn’t try to sell us services that wouldn’t help our situation and recommended services that would. We could tell she knew her job well and we trusted her to do what we needed. She got right to work and did a great job and even showed us the results as she went along to make sure we were happy with them. Zerorez came through for us at the last minute when another company let us down. Thank you so much.

“You must not lose faith in humanity. Humanity is an ocean; if a few drops of the ocean are dirty, the ocean does not become dirty.” - Mahatma Gandhi

Customer Service at Zerorez is top notch. I thought I had an issue with the services rendered at the property I had recently vacated. So, I contacted Zerorez on Saturday and had spoken with Stephanie, who was kind and understanding; and, who escalated my call quickly to the appropriate personnel. On Monday morning, I received a call from Rachael Kulka, Director of First Impressions and Assistant Manager of Zerorez of Pittsburgh, who went above and beyond to resolve my issue. She made me a priority and had taken the time to investigate where my experience had gone awry. With her help, she and I were able to come to a resolution; and to my relief, the truth had come to light. I felt comfortable talking to her because she was able to relate on all levels. The world is in such a hurry and dismissive towards the human element that sometimes all it takes is for an individual, or in this case individuals, to stop and take the time and extend compassion to change a bad situation into a better one. I appreciate you and will definitely promote Zerorez of Pittsburgh to my family and friends!

Nate provided excellent service and was very courteous

On time good job!

Carpets look great. Our technician Nate was outstanding with the work he completed and explaining the process along the way. We will be using zerorez again in the Spring!

The carpets looked almost brand new after cleaning. Very impressed with the level of service from the technician (Nate) who arrived at my home. Explained all the different options to me and was the utmost professional. Would definitely recommend this service and technician to others.

Good communication and quick service

The product is chemical free/ safe for children and all the technicians we have met are very good! They are always friendly and knowledgable about what needs to be done!

Great communication and quality service.

Excellent service and very good cleaning

I liked that chemicals are not used. The gentleman that cleaned our carpets was very nice (sorry I forgot his name). I will definitely call you again!!!

Awesome employee 👍

I am a new client with Zerorez. I have a townhouse that had more stains, and oil spots that I could not count them all. I also had a dog who just had surgery recently where it made him urinate and drip blood on these carpet. I have heard about Zerorez on radio commercials and from a few friends who tried them. I was very skeptical but I figured, why not give them a try. I need to do something. Well, I am here to tell you, what a great job my specialist did at my house. Now only was he professional in his presentation and evaluation, he was also easy to deal with. He did not oversell me, he just made claims that I thought were impossible, but he did everything he said he could do. His name is Alec Snatchko, and I would recommend him for any job. In fact, when I call them to do my bedroom floors, I will make sure we always get Alec.

I would highly recommend Zerorez to my friend, family and my professional clients I sell office furniture too.
Thank you very much from a satisfied customer

Very personable crew who explained the process before, during, and after.

Nice cleaning. Good customer service

Great job cleaning my carpets! The tech was professional but friendly. Have already recommended to my friends.

From my initial phone call to the technician who came to my house, I felt that the people I talked to were informative and forthcoming of all the options and prices for various services. The technician was personable, informative and efficient.

Our carpet came out really clean and the representatives were very professional.

Excellent service, great specialist

Best job getting pet stains and dirt out of your carpet. And no soap to contend with.

Person who cleaned my carpets was very professional and informative about Zerorez services and their products he was using . He was very efficient in his work and pleasant. I would highly recommend Zerorez services.

Rep was very professional

Anthony was amazing. As soon as he came into my home he made me feel comfortable and made sure I understood the process. He was very efficient and made sure to not leave behind a mess. Anthony also made sure to share updates of what was going on. Thanks!!