Customer Testimonials
You stand by what you sell and your services are out standing.
Staff is courteous, friendly and knowledgeable. They certainly appear motivated to ensure the customer has a positive experience.
We have used Alpin Haus for over 30 years for our pool. From install to maintenance to correcting problems they have always been there & done a great job. Response time & quality of service have been excellent & consistent over the long haul. These guys have the experience to fix it right.
You have great customer service
Friendly, knowledgeable, and professional staff with a wide selection of products
Friendly, helpful staff in the parts and service department.
The service department was very helpful and went out to make sure my camper was in working order before it was returned back to us ! Service Advisor Teresa Pingitore was very helpful and the Service Technician was also very helpful on finding the problem and fixed it ! Service department is very helpful and thorough on what they do ! Thank you Alpin Haus ..... David Jones
SO FAR ALL IS GOING WELL, I HAVE HAD WORK DONE BEFORE AT PORT JERVIS AND THEY WERE FANTASTIC AND WHEN WE WERE AWAY THIS SUMMER UP TO LAKE GEORGE AND I NEEDED SOMETHING ON A SATURDAY THEY WERE VERY HELPFUL UP AT THAT SITE ALSO.
Fast friendly service
For appointment to winterize rv they took us in right away. Took time to call us with questions before they fixed a couple repairs. Excellent service and team! Scott called us to make sure we got in for the winterizing. I definitely would recommend this place to anyone looking to purchase an rv or camper or any accessories.
All service people were extremely helpful and knowledgeable
Good products and service. Excellent service technician (Kris). He's very knowledgeable and personal. He deserves a RAISE!!!!
Top service always done on time with no issues
Parts and service is always prompt and helpful
Super smooth end of season scheduling and drop off for both boat winterization and storage.
Our salesman did a great job!
Everybody were very friendly and took good care of us
Always helpful and friendly
I like the personal service and the quality of work in the service department.
Sales,parts and service are extremely helpful. Pleasure doing business with all of them.
Clean need facility. Helpful, considerate employees.
Very smooth transaction
We found out shortly after we purchased out new Reflection fifth wheel that a tail light was cracked. Contacted Michael in service at Alpin Haus and he got right on it. It was covered under Grand Designs warranty.
When the part came in he called and we set up an appointment. Problem was the day of the appointment we got stuck in traffic for 45 minutes and that made us late to the appointment. Not to worry Michael got us in and fixed in no time. Great job guys THANKS.
I’ve dealt with Chris and Kyle at the oak ridge service location and they are excellent and very knowledgeable with any questions I have about my camper. All in all other services performed by other people went smoothly and they are friendly and helpful. I would recommend Alpin Haus with your RV purchase intentions.
Excellent service, just please call back!!!!!
Dave was attentive and got the job done :-)
Makes life easier for needed service or parts. Flexable service schedule
sALES AND SERVICE WERE TOPNOTCH. ESPECALLY GEOFF SMITH.
If it was up to me, I would let people know that the products and services are top line for alpenhouse.\n If it was up to me, I would make sure that everyone that has campers would go to alpenhouse and get the products they need, there Little store has many things that other places. Don't they have kind people? They have people that will help you with anything that you need. Other places just want the money and not
Alpn house are your friends, your colleagues?\n There are people to be there to take care of things even though you're not there if you need help with. Fixing your RV if you're at a campground. They're, therefore you, they help you out. They give you the kindness that you deserve. Other places aren't as lucky. You know where to go. I find it a home away from home. You can too the end.
They are very polite and I like the way they take care of customers.And they give you a good explanation of what they do.With the route accommodations.