Customer Testimonials
We purchased our RV late fall and had a very positve experience. Adam was great, he listened to us about our needs and there was no pressure. We had a slightly negative experience in the service department but think it was an "off day" for the man working there.
Already we refered friends and they purchased as well. Thank you!
They call me and keep me up to date on repairs and get them done in a reasonable amount of time.
I enjoyed the experience at the Saratoga springs show. Josh was great and personable with my family. I recommend Alpin Haus and specifically Josh.
The staff treat you like family. They are very supportive and are willing to explain things you don’t understand. You feel welcome when walk through the door. They have your interest in mind in everything they do. I have recommended Alpen Haus Amsterdam to people shopping for an RV. Thank you for all you do! 🥰
Easy to work with. Reasonable
Came in for a repair and I couldn't be any more happier, excelent service
Service department is first rate
The service and parts sept personnel are extremely helpful and professional. Especially Natasha at the service desk and Zach the technician
Fast friendly service. Always have been very satisfied with service.
Your customer focus is spectacular. You care about how issues impact customers. Love the service team.
timely communication and knowledgeable staff
Really great service!!
Took delivery today of new motorhome, from Mike in sales, James financing , Clayton in parts department and Nicholas in service all profesional employees working hard to be sure that we were happy with our purchase and the process, Very impressed with the delivery walk thru with our service tech Billy, we were on site today for 4 hours and durring that time operated every device and appliance, both inside and out. made sure we understood how they worked and answered any and all questions to its operation and maintanence. when completed even went thru the process with us to rewinterized the system before we headed out. all together a good expierience and looking forward to our first adventure as we head out to see America in our new "retirement home"
Fred and Carol Last name removed
Scotia NY
Friendly, knowledgeable service personnel.
My insurance deemed my RV a total loss but during the extremely long wait for them to reach that decision, Alpin Haus was absolutely amazing! The estimate was given timely and they understood what needed to be repaired professionally. Natasha was very helpful and a pleasure to speak with. She even got my license plates off and my EZ pass out when I had forgot to retrieve them before the salvage yard towed my RV. She arranged to have Gus escort me to my RV even after the service center was closed so I could clean out the RV before pick up. And Gus even shoved the way for me to get in the RV. I could not have been more pleased with Alpin Haus and their staff and would go there to purchase another RV when ready and also get service there. 5 stars!
- Dave Seubert
Knowledgeable group
Natasha provided the best customer service I have experienced for a long time , she kept me fully informed through the complete repair of my Winnebago and explained in detail every step . Her colleague Zach who worked out what the issue was with my van gave a clear explanation of what the faults were and how he fixed them . I have experience of other RV dealers and Alpin Haus stand head and shoulders above all of them and I have only positive things to say about them .
Service is consistently outstanding. Theresa is wonderful
Wonderful staff- friendly, no-pressure salespeople. Great inventory. Excellent prices!
Jake was very helpful in showing us the unit we were interested in, and making us comfortable with our decision and choice of dealership. Getting the full tour of the facility, and explaining how thorough and complete the process would be, including a full walk-through of the trailer when we take delivery to explain all the systems and guarantee they work, means a lot to us as first-time owners.
Theresa was a most helpful person. She kept me informed and updated each step of the way. She was friendly and kind during each and every contact. I very much appreciated her!
Great people to deal with. Very professional and courteous.
Everything about the interaction with Alpin Haus was great. Would recommend !
The people
Responsive service on my skidoo. Work done professionally and timely.
Very knowledgeable, staff timely transaction
Great to deal with.
Rich has been wonderful, very knowledgeable and courteous. We are very satisfied with our hot tub, and feel it is a quality product. The service department is top shelf too. Cheers
Honest, do great work. Very informative.
Our experience with Alpin Haus, especially Geoff Smith and Matt Mincher, was outstanding. Geoff is very knowledgeable and patient. Same goes for Matt who was very helpful processing our travel trailer purchase. Visited three other RV dealerships.....Alpin Haus is head and shoulders above the others.