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Guest Testimonials
Facility was very clean, including the seating area and restrooms. VIP service was perfect.
Everyone is pleasant and helpful. Had a great time.
Clean. Comfortable temperature. Good popcorn!
Everything and everyone was Great.
Clean and friendliness
The theater is clean, the seats are comfy and the food and beverage selection is on point.
Area
I love that Santikos created the foundation to support our city of San Antonio. Because of that, I will always seek them out first when looking for shoes at the theater.
Always an awesome time! No complaints
movie experience.
But need recliner chairs
Best movie sound effects
Comfortable seating
Theater is clean, state of the art, and has comfortable seats. Staff are friendly and professional.
The theater was cool and clean. Only a few seconds wait to buy tickets. No sound or video problems. Overall smooth movie-going experience.
Excellent customer service from the ticket purchase to the concession and cleaning staff.
During my last experience at Santikos Palladium, I shared feedback, and their production manager, Adam Moya promptly responded. He courteously explained the corrective actions they implemented based on the feedback received. I was genuinely impressed by Adam's professionalism and courtesy. I will remain a loyal customer due to this exchange.
Great time
Everything, the convenience, the roomy seating and the cleanliness of the theater
Friendly staff
Fun and safe environment. Comfortable seating. Great food! We always have a blast at Santikos theaters!
It’s fun!
Customer service was great, always have been greeted with a smile. I was able to get my drink and pretzel bites on time before the movie and it did not take long at all. Theater was clean and started on time❤️
Very pleasant staff. Nice theater as well.
Clean, easy to book, friendly staff
My initial survey was based on issues we experienced during our visit on 7/14/23. Your Production Manager (Adam Moya) reached out to me regarding the issue. I was very pleased with the handling of the issue. I appreciate that he took my survey seriously and will make every effort to improve the theater experience for future guests.
It was clean, open, and all the lines moved fast. When the previews started the sound was way louder than it should have been and it was hurting our ears, so I found a manager and requested if he could bring down the volume a few decimals. He said he could certainly do that. He took care of it and everyone had a pleasant experience.
Love the VIP seats and having stuff brought to me that I can’t normally get at the counter
We love going to the Santikos Palladium theatres. The theatre has great food, is very clean and we really like the reclining seats. It's also great that Santikos gives back to the community. It is always a great movie-going experience.
The vast majority of the time everything is quick and easy. The guys who check our tickets and bags are always nice and even remember who we are. Still loving the collectible cups and hope they are available for the new Godzilla movie when it premieres.

Amazing. I look forward to attending every month.