Guest Testimonials
The staff were very accommodating when I needed to change my seating choice. The concessions staff were wonderful as well. We travel all the way from Prattville for this type of movie experience. We greatly appreciate the stadium seating and the type of comfort that it brings to enhance the movie going experience.
Here are some things that you guys can approve on
The guy who checks the tickets should have like a tablet on which seats are taken to see if they’re here to confirm that they showed up to avoid someone coming up to them saying oh this guy took my seat look at my ticket which I’m not saying that you guys get that problem, but it’s just like sometimes I feel like I can walk in with any ticket and watch a free movie
Next at the popcorn stand, you should bring back the boats small little boats for someone who’s hogging all the popcorn and doesn’t share. They have little boats to refill at the end of the seat. Let alone give our disposable gloves for those who don’t want to get their hands dirty. Every time I ask for one they said that they’re not allowed to give out literally one when there’s a whole box that I see right there in the counter there’s hundreds of gloves and I’m only asking for one disposable one.
Last thing and would be nice to get some more flavors in the drink bar, preferably blueberry blast Powerade
Other than all that, I have a great experience coming back at this specific theater because it’s so packed on opening nights of great movies doomsday already sold out so it would be nice to have like a betting offer. Do I hear $500 on five tickets to avengers doomsday once twice sold you have any idea how much money you guys will make if that was a real thing even though that sounds like a scam
Great quality and amazing service! Sound and quality great! GPX!
Love the auto service for popcorn!
Setting and the wide angle screen
There were no kids and there was no talking during the movie.
Staff was friendly and helpful, food was good, venue was clean.
As Always, Everything was fantastic. Though I wish the popcorn would be HOT instead of just being there. Thank you Betty
Want popcorn and soda voucher for filling these out
Great movie experience and popcorn was good
Great seats and view - staff are very pleasant.
Prices for drinks and popcorn exorbitant but that’s not just you.
Staff is always friendly. Some are quiet but still nice. Love the refill your popcorn and same price for slushe as drink. Love the multiple options for drinks. Always decently cleaned as compared to other theaters.
The customer service was great it was a great setting
Great customer service, friendly employees, clean facility
I visited Santiko’s theater today and had hair in my popcorn. I reported the issue to the manager onsite and was given a refund. My concern is that the staff is required to wear a hair net or hat. What I observed was that staff wearing a hat has hair exposed/uncovered.
The manager told me that the popcorn is self serve. I asked, are you saying the customers could have placed hair on the popcorn dispense. May I ask if this is the case should there be a sign or some kind of communication to the customers letting them know that you may get hair in the popcorn from self serve dispense.
The hair was located half way in the large bucket of popcorn. I would not want anyone to have to experience this while enjoy a movie and popcorn.
Staff was friendly and helpful
Great theater experience!
Customer service
The fact we have to stand for the national anthem, the lower price, comfortable chairs, cool theater. I was able to watch a movie with popcorn and a soda for about $20
Great place and well kept. Staff is always nice. Theaters are super clean.
Being our first time we enjoyed the unlimited refill of soft drink and popcorn
We sat next to a younger that would not be quiet, we waited until about 15 minutes into the movie and it became unbearable so we let managment know. Instantly a member of the staff asked them to quiet down and from then we had a very pleasant experience. We were grateful the staff member made a prompt and effective resolution!
Cinema facilities- recliner seating
Big screen and sound effects
The accommodation priorities by management
People were nice, facilities clean and seats were comfortable.
Friendly staff
The entire process from booking tickets, to concessions, to recliner seating.
It was cool and relaxing to sit and watch a movie with my favorite popcorn and drink.
There was not a lo no wait for concessions. The theater had nice big comfy, reclining seats. Some Santikos theaters keep the theater really warm until the movie starts. The room temperature in our theater felt just right before and during the movie. The staff was very friendly too.
Mr. Parker Garrott was willing to make things right and have us come back as a guest. For this, we are very grateful and excited to give santikos another try!