based on 7315 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Project manager was very professional and arrived on time. Punctuality is very important to
me. Looking forward to getting steps done.
The price that I was quoted for installing five doors turned out to be the price for one door, big over site, right, thanks for your time allied
did not show up
The product seems great and the sales rep Joshua was great. Unfortunately, too expensive for our budget.
Too costly
Your representative was professional, courteous and informative.
They did not show up at the appointment for the estimate
Showed up on time, and was very helpful.
Punctuality
We are very early in this process so it’s hard to tell. The representative from Allied arrived in a timely manner and was very personable and helpful. We are not sure when we will get a quote on our job, but I’m sure it will be soon.
After setting up an appointment no one has stopped by or called to cancel appointment….disappointing
No idea it would be that expensive. Waiting for additional estimates but it could be the project I’d just too pricey for me.
Bill was very professional and knowledgeable.
Great job
We called to confirm the time. Time was confirmed, however no one called or showed up.
I like the communication that we have
The evaluator arrived on time,
Provided a competitive quote with substantive suggestions.
Have not used your services. Had an estimate from one of your technicians. Still Trying to decide if I am going to use your Co.
Thank you.
I had lots of questions. The representative answered them to my satisfaction, regarding, explaining terminology, processes, discussing options and alternatives. He understood what I wanted the final result to look like. I believe that we were on the same page, and I had a better idea what I wanted done as a result of the discussion.
The price. You were $7500 over our lowest offer even after telling your guy who came out and he knew what we had as an offer already. We will not be using you for this project or any future projects.
Your price is higher than any others that I have gotten. You make adjustments with discounts that aren't really discounts because it brings your prices in line with other contractors. I do not want to be limited or rushed into making a decision in order keep a discount. I will let you know when I make a decision on my own time.
Did not respond in a reasonable time frame.
On time, quick measurements and estimate, fair price for the work --
I like the transparency, and how thorough Bill was.
Nothing at this point. I am meeting with my structural engineer to get his opinion before I move forward.
The rep was here for 5 minutes. Barely asked what we wanted and quoted us $2600 to move chipped wood stacks 10 steps. Again, he didn’t ask exactly what we needed done. So nope I will not be looking at any of your other products NOR will I speak negatively about your company. Your rep may have been having a bad day.
They are very prompt and timely. Their estimates are very detailed.
I would say that most of the time communication is the biggest problem. You need to communicate effectively in order to improve your services. With regard to your products it is not possible to make comments because I do not know who your suppliers are.
Despite the sometimes uncomfortably feeling I get during the current situation I know that no one has control of everything but at least we should try and control those things over which we have control.
Project too expensive at this time.
Estimator was great, and very up front. Estimate was for a driveway seal, but we're prepping for sale, so long term higher quality is not what we need at this juncture.