based on 1594 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I scheduled an appt with the understanding that I was out of town and I had my family member there to review. The person showed up after the appointment window and called me with a nonchalant demeanor stating that I needed to be there for the appt so it was canceled. No I will not use these services.
The service rep that came out to give me an estimate could not have been any better. He talked with me frankly and forthright about my projects and gave me some hints on how to save money. I was definitely impressed and will consider Beltway Builders for future projects.
$1,800 quote when others were $400
I had an appointment scheduled for 1-2:30pm because I needed to leave home for another appointment at 4:30pm. The Rep. didn't get to me until 3:45pm because he said he was overbooked for the day. Since I had to leave for my appointment at 4:30 I really didn't get a chance to discuss my project completely. I was told that the Rep. would come back at another time to continue but instead of receiving a call to schedule another appointment, I received an estimate for a ridiculous amount of money. For a reputable company as Beltway Builders I was completely surprised at the lack of customer satisfaction I was shown. Thank you Beltway Builders but perhaps you are not the company for my project.
No one showed up…
You did not show up! Very frustrating as I took off from from to be there!
Nothing
The price
Met at scheduled time, discussed technical and product features professionally, and generally was impressed by the use of the internet for the documents.
Long lead time for windows
Woodland couldn't completely satisfy my request. What they were able to service was well overpriced in comparison to another vendor whom works with premium products like pella. Salesman was very courteous, however
Outstanding customer service! Quality work
Is possible to come out again and give me an estimate on replacement of the entire fence?
We have decided to not go forward at this time, based on other priorities
Didn’t like the price/quote.
ACCORDING to the other estimates I received yours was very high so I had to go with another company. Sorry
I gave a 5 because the service of the people I talked to was excellent but that's all I can give right now until my storm door comes in and the job is done.
Still meeting with other contractors willing to evaluate my needs.
Your prices were much higher than the other bids we received.
Price was too high for the requested service.
Did a great job on a small roof attachment. Very professional and explain every aspect of the job.
Failed to keep appointment or call to cancel it.
Robert has been excellent to work with.
Can't give an accurate assessment until I hear back from the company.
Rip off artists!!
Billy was knowledgeable and efficient. He immediately understood my needs, and was able to quickly give me a quote.
A dramatic increase in price! Not in my budget range.
Contractor seemed to understand the problem and recommended a solution.
Pricing
Great very knowledgeable