based on 7314 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality of products and services
I didn't care for two contractors at same location bidding for same job.
Price was about 4 times other quotes.
They grasped my idea.
Your representative, Billy, was very helpful, understood are situation, and knowledgeable about products. Made suggestions but was not high pressure....so refreshing. Also had an estimate delivered within 3 hours of meeting with us...outstanding!
I think the quoted price was too high for the size of the deck and what had to be done.
The visit was quick and efficient. The estimate came, as promised.
Provide estimate.
Sorry but the cost is completely out of our budget
Purchasing items from Home Depot for a low cost and over charging me just install a enormous amount
The estimate is way too much.
Your man Brian came out when you said he would and was polite and knowledgeable. He answered our questions. We are waiting for an estimate on cleaning and repairing our oriental carpets.
I was unprepared for naming specific projects.
We received the quote for the two basement windows and felt the price was outrageous.
There doesn’t seem to be anything complicated about the replacement, they are easily accessible.
Very professional
Perfect for what we wanted. Friendly, professional staff. Steve was wonderful! We just placed our order. Next step is to get windows installed.
Representative seemed knowledgeable
The cost of the project was twice the cost of the first company.
Very patient and understanding for all projects that need to be done.
Probably would not use your company ... Can't s rationalize in my mind your cost ... and basically feel it has no realistic detail in the bid.
Excellent customer service; many doors, glass, and hardware on display; no pressure; fair pricing.
Quality. I have previously replaced a large bow window and sliding glass door on my previous home. I absolutely loved the windows, craftsmanship, quality, and appearance. For that reason I am looking to replace all of my windows and slider on my current home.
I want a good job done. I had another estimate, which is lower, however I did not get a good feeling. I must trust my gut. I am waiting to hear back from HOA if I need approval from board prior to proceeding.
The sales person, Jeff
Have only signed a contract. No work has been done.
I have a financial history w/ BB , which has installed windows in the rear , side and front of my home in the past. ( $10,000.00 +) I've always been satisfied . Please continue !
W T Last name removed
Estimate was much higher than others
Over estimated
I am getting quotes from other companies , at present.
The tech that came out to give us an estimate was friendly and very helpful (David Collins). We haven't decided yet which company we're going to go with if any. Other things have come up and our painting project may have to be delayed.