based on 1594 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The workers who performed the work were excellent, but, the salesman who prepared the work order was either deceptive or uninformed about the product and process. He told me he would call to let me know when my job would get done. I was totally unprepared when the workman just showed up at my door with no prior notification. I found Arron to be condescending and disrespectful. While it’s true that I’m retired and have some disabilities, I do have a life and deserve to be respected . I won’t be using Beltway Builders for any of the other projects I need done.
Betty Hutton
There was a mix up on our initial meeting, entirely my fault….
I’m looking forward to meeting their rep and going over our project.
Expensive.
Project Manager Eric Salas struck my wife and I as knowledgeable, experienced, and open. We're looking forward eagerly to seeing his proposal.
Agent didn’t heep his appointment, he stated he was running behind with his appointments and the office should have contacted the client.
W have an appointment for mid-July since I asked for a postponement and that was the earliest
that was given to us.
I liked the material information that was sent to us.
If someone can come sooner, that would be great!
Thanks,
Name removed
Am still waiting for my roof to be repaired it’s been over month now
Had a topic come up, unnecessarily. That I’d rather not discuss. Though, it wasn’t necessary or relevant to the project.
Over priced
punctual
your price was ridiculous.
Costly
We have another vendor thank you for your assistance.
yup ya'll never showed up
Payment structure
Yes. A rep. didn't show up on Monday as scheduled.
Actually, I’m still waiting for the company to get back to me.
Never showed up
The service rep was professional and courteous. He did not try to hard sell.
The cost exceeds my budget
I'm just hoping for a better solution to my problem while there may not be one.
Jim Reilly impressed me as someone to do business with.
We have decided to go with another vendor based on price and recommendation from neighbors.
Your pricing is in the middle of the estimate that we get and the representative was professional. But compared with the other estimates, the whole process is pretty short and not as detailed as the others.
I've been waiting for over a week for an estimate
The price. Simone else came in almost 2,000 less
Excellent communication and explanation of requirements / quote
They didn't show up
My experience with the gentleman who came to give an estimate was sub-par. He obviously did not want to be here. He was hurried and sarcastic
I was supposed to receive my estimate last Thursday evening, but I can't find any emails with my estimate for rebuilding my porch.
Yeah, the fit and finish from beginning to end was pretty bad. From the first crew messing up the tile to setting a used paint can on my carpet, to not using Teflon tape on all the sink water supply connections, to not installing the toilet flange correctly, to the jack caulk job. Fairly disappointed with the quality of craftsmanship, but I guess that’s to be expected when the crew members are coming from the parking lot of Home Depot.