Client Testimonials

We had Travis Pickett and he was great! He recommended the right level of treatment and kept me updated throughout the entire process. He did a great job cleaning the carpets!

I contacted Zerorez to come clean a braided, wool rug my mother made with my grandmother in 1949. I wanted to surprise my mother when she came to visit, but I was on a compressed time schedule.

Justin and Kevin arrived to save the day! They were punctual, polite, knowledgeable, and most of all, genuinely interested in cleaning and treating my heirloom rug.

Instead of cleaning it on-site, as I expected, Justin said they wanted to take it to the shop to give it the proper care it needed. The two gentlemen took the rug with them and brought it back three days later - and what an amazing transformation!

I can't thank Justin, Kevin and the entire Zerorez team for their service, professionalism and kindness. They treated my rug like it was their family heirloom!

I look forward to working with Zerorez for years to come - the suggested annual cleaning will ensure we can enjoy the rug for many years and pass it on to the next generation.

(And my mother was thrilled to see the rug and share her memories with me!)

I think it is a good product and the technician did a very good job

Very pleased with the job Zerorez did. Would highly recommend.

I want to thank you for helping my family out at a difficult time. For fitting our house cleaning in on a very short notice. The staff was extremely professional and accommodating. I would highly recommend their services to anyone who is in need. Thank you again!!!!

Very nice man came to clean. He was pleasant and effecient

The use of natural products and the pet stain/ odor removal process worked great.

This was our first time using a carpet cleaning service in the Charlotte area, and we're so glad ZeroRez is who we went with. Art and Rico were phenomenal! They were extremely professional, friendly, courteous, and knowledgeable. We will only be using their services in the future and we highly recommend them.

Thank you Zerorez for scheduling my carpet cleaning so promptly. However, what I am most impressed with is your polite and professional staff. Our technician, Justin, was friendly and worked tirelessly to get my carpets clean and smelling fresh. I will definitely call you again!

Quick, efficiate, cleans my carpets very well!

Professionalism. Quick service.

Associates are very nice! Services are not over-priced and in many cases you offer a deal when bundling services! In fact, I have already recommended you to a co-worker who has scheduled with you!

Very professional, thorough and friendly. The two gentlemen that came to my home were very respectful. Hand shakes upon opening the door -then they put their "booties" on as soon as they crossed my threshold and walked the areas discussing the process and answering any questions. When they were done, I was asked for paper towel so they could wipe up a few tiny drips of water that were on the floor. Very happy with the overall service, the best customer service I have ever had from inception to completion.

Friendly, educated technician. Excited he was able to address the issues I had with my carpet.

Very pleased with the work done! Carpet looks amazing!

Excellent customer service

Dries so quickly!

Very happy with the service and I like how quickly my carpets were cleaned! I will definitely use zerorez again!

Service was prompt, quick and clean.

Timely, quick, and efficient.

My carpets look amazing! Travis was so great. Thank you guys so much!

Fast, good service, good customer service

carpet was not soggy after the cleaning; all the stains seemed to come out of the carpet.

Art listened to my concerns and addressed them. He wore shoe covers, did not use our water from inside our home, covered the front door to help minimize energy loss, did not dispose of the dirty water down my driveway, spoke professionally, did not smoke outside my home or smell of smoke, did not make himself at home in one of my bathrooms, and finally... did not leave my carpet with a soapy residue!!!

Efficient and friendly.

Both!

Great employees.

He did a great job.

Very efficient and effective

Your technician was on time, very professional, and did a great job.