Zerorez Charlotte
5307 Marshall Air Drive
Charlotte
NC 28217
United States

Client Testimonials

Report a concern   May 8, 2025 — Rated 10 out of 10 by R.B. Zerorez Charlotte
What do you like about our products and services?

The carpets looked and smelled cleaned. The service was great. The technician explained what he was going to do and when he was completed, he explained what to expect after, the drying times and how to contact Zerorez if I needed any further assistance.

Report a concern   May 8, 2025 — Rated 10 out of 10 by P.G. Zerorez Charlotte
What do you like about our products and services?

Customer service and the level of knowledge.

Report a concern   May 8, 2025 — Rated 10 out of 10 by Sharon Ballen Reese Zerorez Charlotte
What do you like about our products and services?

Easy scheduling, good communication. Polite staff!

Report a concern   May 7, 2025 — Rated 10 out of 10 by K.P. Zerorez Charlotte
What do you like about our products and services?

Aramis was prompt, courteous, skilled and professional - a 10. Thank you!

Report a concern   May 7, 2025 — Rated 10 out of 10 by Lana Hale Zerorez Charlotte
What do you like about our products and services?

Zerorez was amazing! This was the second time that we used this company to clean the carpets in our whole house. Reasonably priced and professional. Our technician was super nice and respectful. Our carpets look beautiful, zero stains by the time he left!!

Report a concern   May 3, 2025 — Rated 10 out of 10 by Christal McGrant Zerorez Charlotte
What do you like about our products and services?

The carpet looked great and smelled awesome. I love the confirmation process for the appointment and services. The techs made sure they reviewed what services I requested, he looked over each area, and kept me informed throughout the process. They always do a good job, but the techs that showed up this time did a phenomenal job. I would recommend this company to any and everyone needing assistance cleaning carpets in their home.

Report a concern   May 1, 2025 — Rated 10 out of 10 by Deborah Lewis Zerorez Charlotte
What do you like about our products and services?

Had carpets cleaned in 2 bedrooms. They look good no odor from chemicals and it was quick. Technician was knowledgeable and friendly.

Although the edges look okay, they could look good or even great and the company should think about investing in a small wand that can get ip to the edge of carpet.

Report a concern   April 30, 2025 — Rated 10 out of 10 by L.K. Zerorez Charlotte
What do you like about our products and services?

Great job ;)

Report a concern   April 28, 2025 — Rated 10 out of 10 by T.M. Zerorez Charlotte
What do you like about our products and services?

Good job! Arrived on time and completed job professionally.

Report a concern   April 28, 2025 — Rated 10 out of 10 by Jill Dambrosio Zerorez Charlotte
What do you like about our products and services?

Punctual and great job

Report a concern   April 28, 2025 — Rated 10 out of 10 by Angela McGee Zerorez Charlotte
What do you like about our products and services?

Good job. Tech was great!

Report a concern   April 27, 2025 — Rated 10 out of 10 by Brenda Jordan Zerorez Charlotte
What do you like about our products and services?

Drive quickly

Report a concern   April 26, 2025 — Rated 10 out of 10 by Kathy Quinn Zerorez Charlotte
What do you like about our products and services?

Aramis was our technician. He was courteous and respectful. All the little stains came out of our light carpet. I would definitely recommend Zerorez and will use them again.

Report a concern   April 26, 2025 — Rated 10 out of 10 by Jessica Marlow Zerorez Charlotte
What do you like about our products and services?

The technician was friendly and thorough. Explained the process as well as additional if I would be interested. Carpet looks amazing!

Report a concern   April 26, 2025 — Rated 10 out of 10 by R.B. Zerorez Charlotte
What do you like about our products and services?

The people that showed up

Report a concern   April 25, 2025 — Rated 10 out of 10 by J.S. Zerorez Charlotte
What do you like about our products and services?

Hyatt was excellent. Very informative and quick, clean, and helpful.

Report a concern   April 23, 2025 — Rated 10 out of 10 by Keith Larson Zerorez Charlotte
What do you like about our products and services?

The H3O technology and excellent technicians and price.

Report a concern   April 23, 2025 — Rated 10 out of 10 by Brandon Pridemore Zerorez Charlotte
What do you like about our products and services?

Staff was courteous and prompt at completing duct cleaning. Highly recommend.

Report a concern   April 23, 2025 — Rated 10 out of 10 by D.W. Zerorez Charlotte
What do you like about our products and services?

Super professional service.

Report a concern   April 21, 2025 — Rated 10 out of 10 by A.P. Zerorez Charlotte
What do you like about our products and services?

Clean no residue. Difficult stains removed.

Report a concern   April 20, 2025 — Rated 10 out of 10 by D.M. Zerorez Charlotte
What do you like about our products and services?

Excellent job the carpets looks great

Report a concern   April 18, 2025 — Rated 10 out of 10 by D.N. Zerorez Charlotte
What do you like about our products and services?

Good communication, good price, quick service, friendly technician.

Report a concern   April 18, 2025 — Rated 10 out of 10 by Michael Fratoe Zerorez Charlotte
What do you like about our products and services?

Hyatt the technician was friendly, detailed and extremely thorough. The whole process was super easy to set up. Hyatt was on time and showed us each step of the job. Thanks for a job well done!

Report a concern   April 17, 2025 — Rated 10 out of 10 by Joanne Billingsley Zerorez Charlotte
What do you like about our products and services?

Communication was first! I had a 1-4 pm window and Terrance called in the late morning giving me an approximate time in the afternoon, and later called when he was about an hour away. Next, Terrance addressed all issues. He was speedy, without neglecting efficiency. My carpet
Looks new again with all of the heavy traffic areas taken care of. The price that was quoted was the exact price I paid, with no new fees. I will definitely use zero-rez again and highly recommend.

Report a concern   April 14, 2025 — Rated 10 out of 10 by G.M. Zerorez Charlotte
What do you like about our products and services?

The excellent customer service from the technician Hyatt was very much appreciated.

Report a concern   April 13, 2025 — Rated 10 out of 10 by T.M. Zerorez Charlotte
What do you like about our products and services?

Timeliness. Friendly customer service. Results.

Report a concern   April 12, 2025 — Rated 9 out of 10 by H.C. Zerorez Charlotte
What do you like about our products and services?

Thorough job. Efficiently and effectively completed. Professional.

Report a concern   April 11, 2025 — Rated 10 out of 10 by A.M. Zerorez Charlotte
What do you like about our products and services?

ZeroRez, thank you for sending Hyatt to clean my carpet. He exceeds my 3 Ps. Hyatt is very professional, polite, and positive! The service was excellent and I am very pleased with the outcome.
Thank you so much for offering your services with conscientious people like Hyatt.
Sincerely,
AFM

Report a concern   April 11, 2025 — Rated 10 out of 10 by S.P. Zerorez Charlotte
What do you like about our products and services?

Very thorough cleaning.

Report a concern   April 10, 2025 — Rated 10 out of 10 by L.W. Zerorez Charlotte
What do you like about our products and services?

No chemical smell and fast dry time


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