Zerorez Charlotte
5307 Marshall Air Drive
Charlotte
NC 28217
United States

Client Testimonials

Report a concern   February 23, 2025 — Rated 9 out of 10 by Maureen Kajzer Zerorez Charlotte
What do you like about our products and services?

I try to be as toxin/chemical free as I can, so this works for me. I used Zerorez previously in Cincinnati and was very pleased with the amount of time it takes to clean the carpet as well as dry.

Report a concern   February 23, 2025 — Rated 10 out of 10 by Nikko Farlow Zerorez Charlotte
What do you like about our products and services?

I loved how polite and respectful he was. He explained step by step and showed before and after pictures to ensure everything was acceptable. He was amazing

Report a concern   February 22, 2025 — Rated 10 out of 10 by S.M. Zerorez Charlotte
What do you like about our products and services?

We had both carpet and HVAC ducts cleaned and the representatives that came to do the job were extremely nice and explained exactly what they were going to do.

Report a concern   February 20, 2025 — Rated 10 out of 10 by G.M. Zerorez Charlotte
What do you like about our products and services?

The very professional service and notification of technician’s arrival.

Report a concern   February 20, 2025 — Rated 10 out of 10 by S.L. Zerorez Charlotte
What do you like about our products and services?

Friendly staff. Easy scheduling. Excellent service.

Report a concern   February 20, 2025 — Rated 10 out of 10 by Jenna Hansley Zerorez Charlotte
What do you like about our products and services?

The service was spectacular and the provider was super knowledgeable

Report a concern   February 19, 2025 — Rated 10 out of 10 by R.L. Zerorez Charlotte
What do you like about our products and services?

The technician, Aramus did a great job!

Report a concern   February 19, 2025 — Rated 10 out of 10 by Allison Clary Zerorez Charlotte
What do you like about our products and services?

Cam was very professional and did a wonderful job cleaning our nursery and glider. He was upfront and honest about what stains might not come out and explained how he planned on cleaning each piece.

He was so kind and even gave advice for letting our dog back on the carpet.

Will definitely be using Zerorez again in the future!

Report a concern   February 19, 2025 — Rated 10 out of 10 by N.B. Zerorez Charlotte
What do you like about our products and services?

Our technician was professional and friendly! Would highly recommend this company.

Report a concern   February 18, 2025 — Rated 10 out of 10 by Andrew New Zerorez Charlotte
What do you like about our products and services?

Very prompt, professional, and did a fantastic job! I got a call back within a few hours of my inquiry and was able to get an appointment scheduled that same week. They gave me notice before arriving and did a great job on our carpet. We would definitely use Zerorez again!!

Report a concern   February 17, 2025 — Rated 10 out of 10 by Tiffany Betar Zerorez Charlotte
What do you like about our products and services?

He did a excellent job! He explained everything to us multiple times and gave us feedback on which route to go with. He made sure we understood everything and he was completely honest with us. I would highly recommend him! He did an excellent job. I want him next time when I do this again.

Report a concern   February 14, 2025 — Rated 10 out of 10 by J.B. Zerorez Charlotte
What do you like about our products and services?

My tech was very knowledgeable, seemed to care about my issues, spent time explaining the process & called to follow up on my stain issues. I would recommend to anyone

Report a concern   February 14, 2025 — Rated 10 out of 10 by Walton Hopkins Zerorez Charlotte
What do you like about our products and services?

Great

Report a concern   February 13, 2025 — Rated 10 out of 10 by A.B. Zerorez Charlotte
What do you like about our products and services?

Service was good, prices are to beside my rug in the living room. I thought that was a little to much. But I will recommend your service to my family and friends.

Report a concern   February 13, 2025 — Rated 10 out of 10 by Bo Shealy Zerorez Charlotte
What do you like about our products and services?

Alton was fantastic- highly professional, respectful and he went above and beyond to ensure everything was cleaned to perfection. Thank you ALTON and Zerorez

Report a concern   February 11, 2025 — Rated 10 out of 10 by Magen Faggart Zerorez Charlotte
What do you like about our products and services?

Very prompt service. Hayaat was super thorough and professional!

Report a concern   February 7, 2025 — Rated 10 out of 10 by Karen Cotchett Zerorez Charlotte
What do you like about our products and services?

Elton did an excellent job cleaning and also explaining the options. He even went above and beyond by suggesting the tile in my foyer could be cleaned and restored to a more beautiful color. Thank you!

Report a concern   February 6, 2025 — Rated 10 out of 10 by M.R. Zerorez Charlotte
What do you like about our products and services?

I was satisfied with the technician’s courtesy and the cleaning of my car pets. I’ve already recommended your company to my Sister.

Report a concern   February 6, 2025 — Rated 10 out of 10 by Dexter Moore Zerorez Charlotte
What do you like about our products and services?

Good customer services!

Report a concern   February 6, 2025 — Rated 9 out of 10 by J.W. Zerorez Charlotte
What do you like about our products and services?

I’ve been using zerorez for many years. I’ve only had two cleanings that were not done well. Our most recent one left streaks of discoloration in my carpet.
They’re coming out to reservice next week. I’m sure it’ll be resolved.
So when I tell friends and family about zerorez, I tell them how great they are and also have sometimes not so great

Report a concern   February 5, 2025 — Rated 10 out of 10 by Nailah Banks Zerorez Charlotte
What do you like about our products and services?

The associates are very nice both on the phone and in person. Scheduling is quick and easy. They’ve cleaned my carpets well each time I’ve hired them

Report a concern   February 4, 2025 — Rated 10 out of 10 by L.C. Zerorez Charlotte
What do you like about our products and services?

Great service.
Friendly and professional.
Very knowledgeable.
Left the house smelling amazing.
Honest.

Report a concern   February 3, 2025 — Rated 10 out of 10 by Ruth Goodman Zerorez Charlotte
What do you like about our products and services?

Outstanding service!

Outstanding results!

Report a concern   February 2, 2025 — Rated 10 out of 10 by Paul Huffstead Zerorez Charlotte
What do you like about our products and services?

Great service

Report a concern   February 1, 2025 — Rated 10 out of 10 by J.R. Zerorez Charlotte
What do you like about our products and services?

Friendly and professional

Report a concern   January 30, 2025 — Rated 10 out of 10 by Florence Schell Zerorez Charlotte
What do you like about our products and services?

Representative of your company, Kam, was outstanding. He made sure I fully understood what would be done. He then did the cleaning with professionalism and skill. It was he who made the experience so good. Carpet is dry and looks good today!

Report a concern   January 30, 2025 — Rated 10 out of 10 by Joyce Anliker Zerorez Charlotte
What do you like about our products and services?

The man who cleaned our carpets was courteous, on time, and thorough. We were very pleased with the results of the carpet cleaning and will, at his suggestion, clean our carpets every six months.
Sam and Joyce Anliker

Report a concern   January 27, 2025 — Rated 10 out of 10 by S.K. Zerorez Charlotte
What do you like about our products and services?

Tech did an excellent job. Friendly and informative.

Report a concern   January 26, 2025 — Rated 10 out of 10 by Janet Hines Zerorez Charlotte
What do you like about our products and services?

Technicians were professional, respectful and friendly. They were thorough and completed the tasks in a timely manner. I would use them again and refer this company to friends and relatives.

Report a concern   January 26, 2025 — Rated 10 out of 10 by Stephanie Le Zerorez Charlotte
What do you like about our products and services?

Quick and easy!


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