Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 4, 2017 — Rated 10 out of 10 by K.R. Zerorez Indianapolis
What do you like about our products and services?

Professional, was able to book an appointment quickly. No chemical smell. Carpets turned out great!

Report a concern   December 3, 2017 — Rated 10 out of 10 by R.M. Zerorez Indianapolis
What do you like about our products and services?

Great clean , fast and customer sentative service

Report a concern   December 3, 2017 — Rated 6 out of 10 by R.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Hi. There were several spots that remained on the seats of my van. I was able to clean those up with simple green. Also, I thought the tech would have shown me the dirty water. Other than that, was pleased overall

Report a concern   December 3, 2017 — Rated 10 out of 10 by C.A. Zerorez Indianapolis
What do you like about our products and services?

Fast andt Very professional!. Our house smells so clean! I will definitely use Zero Rez again.

Report a concern   December 3, 2017 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

We were so thrilled to have had Matt in our home a few days ago.
He made Zero Rez shine like a star in the carpet cleaning business! Lucky are we to have had him make our carpet look brand new! He is your shining star! So many thanks for a job so well done! Jim and Cynthia Last name removed

Report a concern   December 3, 2017 — Rated 10 out of 10 by B.W. Zerorez Indianapolis
What do you like about our products and services?

My carpet looks great. Spots are gone.

Report a concern   December 3, 2017 — Rated 10 out of 10 by A.V. Zerorez Indianapolis
What do you like about our products and services?

I heard about ZeroRez many times while listening to the Chicks on the Right radio show and decided to give it try. The process to schedule was easy and convenient - I loved the online scheduling and service selection. Not only did I receive an email confirmation but a phone confirmation too. Our technician, Andy called to say he was on his way so I knew exactly when he would arrive, Andy was very pleasant, explained the services well and worked really hard at cleaning the couch, the living room floor in addition to steam cleaning the slate kitchen floor. Everything turned out great. I would highly recommend your company and Andy to anyone.

Thank you

Report a concern   December 2, 2017 — Rated 5 out of 10 by S.P. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I feel like for the price I thought it would look brand new and it’s only a year old. The technician was fine just disappointed in the product for the cost.

Report a concern   December 2, 2017 — Rated 10 out of 10 by J.P. Zerorez Indianapolis
What do you like about our products and services?

Recon was able to remove a lot of stains. The carpet looked wonderful when he was done.

Report a concern   December 2, 2017 — Rated 8 out of 10 by G.S. Zerorez Indianapolis
What could we do to improve?

Cost is a little high compared to others but good work.

Report a concern   December 2, 2017 — Rated 10 out of 10 by S.M. Zerorez Indianapolis
What do you like about our products and services?

Our gentleman who cleaned our carpets was incredibly polite and professional. Already told friends and family about the amazing service!

Report a concern   December 2, 2017 — Rated 10 out of 10 by J.A. Zerorez Indianapolis
What do you like about our products and services?

The telephone personnel are very friendly. The technician that came to our home showed up on time and was very courteous and friendly. I will definitely use Zerorez again for our carpet cleaning. They did a great job.

Report a concern   December 2, 2017 — Rated 2 out of 10 by P.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The technician who came recommended an animal odor treatment spray and power brushing of carpet, cat urine cleaning and odor, which I agreed to.
after treatment things looked good, seemed fine.
Next day after drying smell is worse than ever and continues to be worse.
I have put up plug in air fresheners over the house but to little help.
not happy.

Report a concern   December 2, 2017 — Rated 10 out of 10 by N.C. Zerorez Indianapolis
What do you like about our products and services?

My service tech was very polite. He did a great job. My carpet looks new!

Report a concern   December 1, 2017 — Rated 10 out of 10 by R.S. Zerorez Indianapolis
What do you like about our products and services?

Erik did a terrific job and was so kind.

Report a concern   December 1, 2017 — Rated 10 out of 10 by M.B. Zerorez Indianapolis
What do you like about our products and services?

The service was A+.

Report a concern   December 1, 2017 — Rated 8 out of 10 by J.C. Zerorez Indianapolis
What could we do to improve?

Lower prices for repeat customers.

Report a concern   December 1, 2017 — Rated 10 out of 10 by J.B. Zerorez Indianapolis
What do you like about our products and services?

My Father had not had his carpet cleaned for many years and is very pleased with how great they look after Mike cleaned them. Thank you, Mike, for a job well done!

Report a concern   December 1, 2017 — Rated 10 out of 10 by B.H. Zerorez Indianapolis
What do you like about our products and services?

employee very professional and thorough

Report a concern   December 1, 2017 — Rated 10 out of 10 by M.W. Zerorez Indianapolis
What do you like about our products and services?

The carpet looks beautiful and dried quickly!

Report a concern   November 30, 2017 — Rated 9 out of 10 by M.W. Zerorez Indianapolis
What do you like about our products and services?

The cleaning does not over stretch the carpet. The service technician is professional and does not pressure you to buy extra services that you don’t want.

Report a concern   November 30, 2017 — Rated 10 out of 10 by C.L. Zerorez Indianapolis
What do you like about our products and services?

How fresh and clean the carpet is when done.

Report a concern   November 30, 2017 — Rated 9 out of 10 by M.R. Zerorez Indianapolis
What do you like about our products and services?

Great customer service but still spots remaining

Report a concern   November 30, 2017 — Rated 10 out of 10 by M.N. Zerorez Indianapolis
What do you like about our products and services?

The carpets look great and smell so fresh! Love that there are no chemicals to worry about.

Report a concern   November 29, 2017 — Rated 10 out of 10 by M.R. Zerorez Indianapolis
What do you like about our products and services?

Great job for a great price! Very professional carpet cleaning technician. No hard upset just presenting the facts. Give that guy two pats on the back and a bonus or a raise. Thank you!

Report a concern   November 29, 2017 — Rated 10 out of 10 by A.M. Zerorez Indianapolis
What do you like about our products and services?

I liked the follow-up from the online scheduling service. The technician arrived well within the specified time and was done promptly. There did not appear to be any residue left and the rugs dried very fast. The steps to my basement were filthy and now they are very clean. This will sound silly but my basement rugs seem very bright and fresh.

Great job. I was testing the product on my basement rugs. I plan to use ZeroRez again to clean my upstairs rooms and stairs to the second floor.

Thanks!

Report a concern   November 29, 2017 — Rated 10 out of 10 by M.K. Zerorez Indianapolis
What do you like about our products and services?

The carpet looks fantastic! Thanks for doing a great job!!

Report a concern   November 29, 2017 — Rated 10 out of 10 by L.W. Zerorez Indianapolis
What do you like about our products and services?

Did good job. Very professional.

Report a concern   November 29, 2017 — Rated 7 out of 10 by M.A. Zerorez Indianapolis
What could we do to improve?

The staff was wonderful to work with. I just didn't feel my carpet came as clean as I expected in the high traffic areas.

Report a concern   November 28, 2017 — Rated 10 out of 10 by D.L. Zerorez Indianapolis
What do you like about our products and services?

Ability to schedule in a short window. Courteous technician. Really good job cleaning the carpets.


Privacy Policy