What our clients think of us!

Service was good!

The gentleman that came was courteous and the service really worked. My basement carpet and my living room area rug look amazing.

We love the technician that came out! We don’t have enough kind things to say about him, the kindness he brought into our home and the knowledge he shared!

Personnel was friendly, service was described to me perfectly before work began, and all carpets looked amazing and bright when work was complete. This service was beyond exceptional.

Areas of my carpet were missed during the initial cleaning and there are some streaks in the high traffic areas. However, the technician was professional and explained the process. My carpet smells good and is soft. Also, the office staff was very friendly and when I called about the issues were able to set up another appointment ASAP.

Very efficient and thorough. My carpets are clean and I don’t have to worry about too many chemicals.

Finally got some pesky stains out. My carpet looks brand new.

No smell, dried quickly, associate that did cleaning very professional and friendly and efficient

Very friendly staff. Answers questions patiently and with ability to educate on the process. Professionalism. Very hard working technician that made me feel confident that he was very invested in the company.

Call ahead and was on time. Professional, carpets look fantastic.

We were very pleased with your service on Saturday.

The service itself was good and the technician was great; however, you all need to work on your customer service pre-appointment. I had multiple different people calling and emailing me about scheduling my appointment after I had reviewed pricing online. I even had someone call to see if I was "ready to schedule my appointment" after my appointment had been scheduled. I would suggest adding some notes to customer files so everyone knows how many times a customer has been contacted, etc. etc. It would be more efficient for your team and less irritating for the customers.

On top of those annoying calls and emails, I was contacted twice to see if I wanted to change my appointment date and time. The first call was in the middle of the day on a Wednesday to see if I could move my appointment to that day. To me, that is a ridiculous question...if someone schedules an appointment on a Saturday, it's likely because they work and aren't available in the middle of a work day. When a customer chooses a day and time for their cleaning, it is for a reason.

Everyone who has been out to do our carpets has been professional and friendly. Our carpets always look and smell so clean each time. We recommend Zerorez to our family and friends.

From customer service to our technician everything was great!

I was impressed with the fact there were no chemicals used!

Tevin was an excellent rep and did a great job cleaning our old, dingy grout.

Courteous and respectful technician; within time window; great service!

Quality work good product.

Very professional

Professional, knowledgeable & courteous technicians.

You are fast and very efficient. When my rugs dry the stains are still gone!

I like your PEOPLE. That’s what makes a difference.

Zerorez leaves clean carpet with no soap or chemical residue. Love it!

Always looks and smells great when finished! I love how soft our carpets feel

Richard was great! So friendly and respectful with fantastic manners!

Everyone from Eric, Patrick, Melissa, all the people I come into contact with are great!

Great service, friendly staff, awesome job!

Very professional and does great job

Very professional.

I like the speed & accuracy. The visible result was undeniable. Plus there where no harsh fumes or left over fragrants.